Posted by on Feb 24, 2021 in Marketing | 0 comments

An Emphasis on Social Interaction and Peer Play

Life was meant for good friends and great adventures, and some of the BEST friends are found at My Gym! Throughout the coming weeks/months, we will be messaging our subscribers, followers, and audience with the importance of children’s socializing and playing with their peers via:  Social infographics on upcoming Social Media Roundups,A video message from our CEO – put out through the SMR on the week of March 8th,Facebook Ads,Storytelling social media posts showing friendships in the gym,And content in the Mymo’s Memos email newsletter.  DOWNLOAD VIDEO(Do not post this link. Please download the video first, then share to social media.) Childhood friendships are essential building blocks for emotional development, as they promote feelings of acceptance, trust, and compassion. This unified messaging is an intentional effort to stress the importance of kids’ being social and the need to make up for its loss during the...

Read More

Posted by on Feb 16, 2021 in Support & Programming, Technology | 0 comments

MGM Release – Saturday, February 20 at 8 PM ET

⚠️ The release will require a server reboot that may cause MGM and the website to go offline for 5-10 increments between 8:00 PM-9:00 PM ET. Please follow MGE’s posts in the Facebook MGE Community for changes or updates. After the release is complete, we recommend clearing your cache before resuming work in MGM. Contact the Help Desk at tech@mygym.com if you experience any issues. +++ In the past two weeks, MGE has helped more than 70 gyms begin the Premium Operations Model onboarding process. Training is ongoing, and we are happy to see so many gyms jump at the opportunity to “POM-ify” their operations. If you haven’t already, please watch the Premium Operations Model recorded webinar and email support@mygym.com if you are interested in proceeding. Do not take any steps on your own; gyms must be onboarded by an MGE Support Team member. To help you through the process of converting MGM and website settings for POM, we have created a library of guides along with an Action...

Read More

Posted by on Feb 1, 2021 in Products | 0 comments

Stay Warm with My Gym Products – Your Favorites are Back in Stock!

As we are in the midst of the cold-weather months, we are seeing an increased interest in warmer clothing. ShopMyGym is freshly restocked with your favorite My Gym-branded sweatshirts. So now is a great time to order these products and others that will help you stay comfortable and warm in the gym or outdoors during this season. These include the following My Gym-branded products: Zipper Hooded Sweatshirt JacketPullover Hooded SweatshirtCrew Neck Pullover Sweatshirt These logo products are also a great way to promote your gym. They are conveniently located in the “Cold Weather Products” category on ShopMyGym.com.  Bundle...

Read More

Posted by on Jan 29, 2021 in Marketing, Support & Programming | 0 comments

Black History Month in Curriculum

February is Black History Month, and we at My Gym want to honor all Black Americans through conscientious thoughts, words, and deeds. As you may have seen, we recently released coloring pages for our My Gym kids to enjoy when they visit the gym, and we’ve also designed a Black History Month-themed edition of Mymo’s Memos. But wait; there’s more! MGE’s Diversity Board and our Programming Division have worked together to create some programming integrations you will see throughout curricula in February. From relays, to songs, dances, and even our Kidpower Minute – we’re highlighting Black Olympians and athletes, musicians, artists, and more. We’d also like to encourage everyone to integrate music from Black artists across all (kid-appropriate) musical genres. Search Spotify, Apple Music, or Pandora for Black History Month-inspired playlists and add your favorites to Coming-In, Explore Time, Separation Time, etc. Additionally, if anyone in the My Gym community would like to recommend specific artists or songs, share it on the Facebook board! We would love to see...

Read More

Posted by on Jan 21, 2021 in Support & Programming | 0 comments

POM Webinar Recording

The wait is over! For those who were unable to attend the Premium Operational Model Webinar in real time this week, we’re happy to announce the recorded version is now available. You can see what all the excitement is about by going to MGM > Resources > Training Tools > Webinars.  Note: The Support Team will not begin individually training franchisees on the Premium Operations Model (or “POM”) until the first week of February, after everything has been finalized on the technical side. In the meantime, please do NOT make any significant changes to your prices, schedules, policies, etc. If you have questions after viewing the webinar, or if you’re interested in onboarding as soon as possible,...

Read More

Posted by on Jan 15, 2021 in General | 0 comments

Black History Month Coloring Sheets

Black History Month highlights the achievements and accomplishments of African Americans and their role in US history. Here is a link to a library of downloadable Black History Month coloring pages you can print and hand out to the students in your gym throughout the month of February to honor some of these historical figures. LINK:...

Read More

Posted by on Jan 15, 2021 in General | 0 comments

Diversity Matters: New Training Video on Implicit Bias

As Dr. Martin Luther King, Jr. once said, “Life’s most persistent and urgent question is: What are you doing for others?” In the midst of so much division by race, gender inequality, and more, this question has never been more significant to MGE than now. It’s time for all of us to dig deep and make the biggest impact we can for others, for everyone. MGE is proud to introduce a new diversity training tool for you and your staff. A video focusing on implicit basis and diversity in the work place has been added to MGM > Resources > Training Tools > Webinars. We ask that you take 35 minutes out of your staff meeting over the next week or two to watch the video as a team. If, however, it is logistically impossible to watch as a team, please assign it as required individual viewing for all staff members. MGE asks that all My Gymers watch this important training video by February 1st, as we begin Black...

Read More

Posted by on Jan 6, 2021 in Support & Programming | 0 comments

Premium Operations Model Webinar

As you have seen in December’s “BIG NEWS!” update, we are getting ready to unveil a new model for operating your My Gym in 2021 and beyond. All of us at MGE are excited and hopeful for the future, and we truly appreciate all of the enthusiasm we’ve seen for this project since our announcement. Though we’d love to get everybody onboarded tomorrow, due process is important; we must get it RIGHT. Therefore, because of the multitude of changes and upgrades that will be released, the Support Team will not begin individually training franchisees on the Premium Operations Model (or “POM”) until the first week of February, after everything is finalized on the technical side. In the meantime, please do NOT make any significant changes to your prices, schedule, policies, etc.   In less than two weeks, we will host a webinar on all things POM! Please make time in your schedule to attend this very important event – MGE will present the model itself, provide context/details, and also...

Read More

Posted by on Dec 22, 2020 in Technology | 0 comments

MGM Release – Saturday, January 9 at 8 PM ET

⚠️ The release will require a server reboot that may cause MGM and the website to go offline for 5-10 increments between 8:00 PM-9:00 PM ET. Please follow MGE’s posts in the Facebook MGE Community for changes or updates. Though we make every effort to adhere to the schedule, the release date is subject to change. If you have any issues accessing MGM after the release is complete, first try clearing your cache. If the issue(s) persist, contact the Help Desk at tech@mygym.com. Enhancements and updates scheduled in this release (subject to change): 🔷 New Paperless Quality Control Evaluations In the last release, we created paperless versions of the Class Quality Checklist, Blank Evaluations, and Detailed Evaluations in MGM. We have now completed the second phase with paperless 5-Step Training Method Analyses and Gym Performance Analyses, collectively known as Quality Control Evaluations. The forms can be found in Admin > Quality Control. Review the Quality Control Evaluations Tutorial on the Help Desk for more information. 🔷 New Video On Demand Library...

Read More

Posted by on Dec 16, 2020 in Support & Programming | 0 comments

Yes, this is THE ONE!

If you read only one MGE Update in all of 2020, this is the one (but please read the others too!). A plan to bring My Gyms back to their pre-Covid levels (and beyond) is near the end of development.  It is unlike anything we’ve done before.  We feel the time is right.  What you need to know now: Our target date to unveil the plan via Zoom is the second week in January.This plan addresses:Marketing – That you can do yourselfLeads – Not from LGEsSales – Easy revolutionary new systemRevenue – Increasing substantiallyProgram Quality – Our bread and butterGym Quality – Not to ever be ignoredIMPORTANT:  Please do NOT plan/announce a tuition increase before this unveiling. Most importantly, keep an open mind.  This struggle we are enduring is a catalyst for change. We cannot thank you enough for all you have done for My Gym and your communities in 2020.  Thank you!  MGE...

Read More

Posted by on Dec 15, 2020 in General | 0 comments

MGE Corporate Offices Closed for the Holidays

As this challenging year comes to a close, we would like to pause and wish you a heartfelt “Thank You” for your dedication, your spirit, and your resolve to continue serving the families in your communities. We are so grateful for each and every one of you, and the pride we feel in our My Gym family is overflowing. We wish you joy, peace, and good health this holiday season and throughout the New Year. Please note: The MGE Corporate Offices will be closed Thursday, December 24th through Friday, January 1st. In case of an operational support emergency, please call 818-80-MYGYM (69496). Tech support for MGM will remain available via the Help Desk or at tech@mygym.com during the entire break. Other Important Closure Dates/Notes: The Merchandise Division will be closed for the holiday break from Monday, 12/21/20 to Monday, 1/4/21. You can place orders for merchandise on ShopMyGym throughout that time, but we will not be shipping out orders during that period. The last day of shipping is Friday, 12/18/20, and...

Read More

Posted by on Dec 8, 2020 in Products | 0 comments

Last Chance to Order from ShopMyGym This Year

We realize this is a difficult time for our gyms and want you know your Merchandise Division is here to continue serving your needs. The Merchandise Division will be closed for the holiday break from Monday 12/21/20 to Monday 1/4/21.  You can place orders for merchandise on ShopMyGym throughout that time, but we will not be shipping out orders during that period.  The last day of shipping is Friday 12/18/20, and we will resume shipping on Monday 1/4/21. — If you haven’t ordered your holiday gifts, there’s still time if you order now!  Promote your gym and spread My Gym holiday cheer to members, friends, and family with My Gym-branded products. Holiday Gifts for Staff – Thank staff for an amazing yearJackets, Pullovers, and Vests – These will keep your teachers warm and cozy during the holidays.My Gym Ornament or Mymo Plush Doll – These are a big hit with My Gymers. Holiday Gifts and Retail Products for Members – Thank your members for their patronage and earn additional...

Read More

Posted by on Dec 7, 2020 in Technology | 0 comments

MGM Resources Update

We wanted to provide an update on known issues and the course of action at this time: Online Training Courses Admin (Grade Book)The Online Training Courses Admin grade book is temporarily unavailable. If you would like to receive the course results for one or more staff members, contact the Help Desk with the following information. We will send you a progress report for the course(s) taken.Gym locationEmployee’s MGM usernameCourse name(s)Curriculum Center for New UsersNewly created MGM users may see the following message when attempting to access the Curriculum: You do not have the correct privileges to access this content. Please upgrade your membership level in order to access this content.The automatic process that provides the correct membership level to new users is unavailable. We are running a manual process for all new users every morning at 7:00 AM PT. If you require immediate access and cannot wait until the next run, please contact the Help Desk with the MGM username. The resource areas of MGM consist of the following...

Read More

Posted by on Nov 30, 2020 in My Gym Foundation | 0 comments

In Honor of You

Winston Churchill once said, “We make a living by what we get, but we make a life by what we give.” We at MGE and MGF love what we do. And, though the responsibility weighs heavily, we feel honored to be able to give as well. This year for Giving Tuesday, the My Gym Foundation and My Gym Enterprises teamed up to give back in honor of all of you. In lieu of asking for MGF donations this year, a contribution has been made to Black Girls Code, a program that empowers Black girls to “imagine, build, and create” in the world of STEM. We donated to Feed the Children, an organization that “helps kids be kids” by providing nutritious food options to families in need. A donation was also made to the Lollipop Theater Network through their Mission Smiles campaign, a program that delivers currently-playing movies to children in the hospital battling life-threatening illnesses. It is a privilege for our team to support important causes such as the...

Read More

Posted by on Nov 25, 2020 in Support & Programming | 0 comments

NEW On Demand Video Library

MGE is creating a subscription video website that will be accessible to your paying My Gym members only.  The site is a collection of prerecorded clips of classes or short classes from MGE and My Gyms around the world (submitted back in March and April).  We expect that, with your help, the site will host hundreds of videos for My Gym members.  Your members will be able to access the site if they are enrolled and paying tuition at your location.  More details on this to come in a future update. My Gyms, we need your help! To help build this library, we are asking all My Gyms to please send in your “on-demand” videos.  Videos previously shot are appreciated, as we are trying to build the library quickly.  You may upload them via this Dropbox link.  That said, shooting new videos would also help the effort.  Thank you! A little criteria: Length of videos can range from short 5-minute videos to full 30/45-minute classes. Please send in/shoot videos in...

Read More

Posted by on Nov 19, 2020 in Marketing, Technology | 0 comments

Email Marketing System Update

Yesterday, the email server became overloaded which caused interruptions to marketing sends scheduled for yesterday afternoon and this morning. If you do not see your campaign in the history, it did not go out. Please resend it now.  If your campaign says that it was already attempted today and cannot be resent, please contact the Help Desk and we will reset the campaign for you. Be sure to include the name of the campaign and the folder where it is located in your request. Thank you and we apologize for the inconvenience. MGE Tech...

Read More

Posted by on Nov 18, 2020 in Technology | 0 comments

Zipwhip Update

Account LoginsWe have received reports that some users are unable to log into Zipwhip. Zipwhip now requires your full login name: [locationname]@(818)555-1212. If you are unsure of your Zipwhip location name, please contact Mae Perez at mperez@mygym.com. New Accounts (US & Canada Only)If you do not have a Zipwhip account and would like to get set up, contact Mae Perez at mperez@mygym.com. Please note that your phone number must be a compatible landline.  Zipwhip StatusIf you are ever having trouble accessing the app, you can check Zipwhip’s status page here to see if there are known system issues. If there are no known issues and/or you are experiencing a different problem, you may contact support@zipwhip.com or call/text (855) 947-9447 for...

Read More

Posted by on Nov 15, 2020 in Technology | 0 comments

Curriculum Center Update

Per our update on November 11th, the Curriculum Center underwent maintenance this weekend. We are aware that the link from MGM is inaccessible at the moment but should be fixed Monday morning EST. Please find PDF backups here. We apologize for the inconvenience. Thank you,MGE Tech...

Read More

Posted by on Nov 13, 2020 in Strategic Partners & Sponsors | 0 comments

New Partnership – Gabby’s Dollhouse

We are very excited to announce our partnership with DreamWorks Animation Television to promote their upcoming new series, Gabby’s Dollhouse. The show will launch on January 5. Posters and window clings have shipped to gyms in the U.S. and Canada. When you receive these, please hang them immediately. We will actively begin promoting the show in January. More details to come.  Gabby’s Dollhouse is a mixed media series that unboxes a surprise before jumping into a fantastical animated world full of adorable cat characters that live inside Gabby’s dollhouse. From the creators of Blues Clues, this cat-tastic show is filled with positive messages and a growth mindset. Your students are going to love Gabby, and we’re pretty sure you will too.   Watch the first full episode here: https://youtu.be/m-bbdLu-QoI.  Send any questions or comments to...

Read More

Posted by on Nov 12, 2020 in Marketing, Products | 0 comments

Introducing the My Gym Fun Box

We are testing a new e-commerce site designed to drive revenue to both MGE and the gyms. We believe it will also increase brand awareness to drive more traffic into the gyms. We are currently offering a product called the My Gym Fun Box, which includes active-play toys, instructional videos, and Fun Sheets. We are testing in select markets via email and digital ads. However, if you would like to help us expand the test’s reach, we have a suggested post in the SMR that you can use on November 18. Owners will receive 10% of profits for people who purchase from their territory. Check out the website at www.mygymfun.com. And follow the new Instagram account, www.instagram.com/MyGymFunBox. Stay tuned for more information. Contact us at strategicpartners@mygym.com with questions, comments, or...

Read More

Posted by on Nov 12, 2020 in Equipment, General | 0 comments

Air Purifiers

As we head into the colder months with people spending more time indoors, we’re receiving many requests for MGE-recommended Air Purifiers. We recognize the need to assure your members and give them peace of mind while also providing a safe environment for everyone who visits your gym. In researching any subject, MGE always recommends best and safest practices, but we also focus on keeping franchisees’ spending as low as possible. Unfortunately, we are unable to receive manufacturer or installation discounts at this time. PLEASE NOTE: The items below are presented as potential options and are not a guarantee against illness. When it comes to the health and safety of your members and staff, we always advise that you abide by CDC guidelines first and foremost. AIR PURIFIERS Running an air purifier indoors to help filter indoor allergens and pollutants is a good idea anytime. Below are two popular options with descriptions and manufacturers’ overviews. OPTION 1: HEPA FILTER HEPA filters are very effective and are certified to capture 99.97%...

Read More

Posted by on Nov 3, 2020 in Technology | 0 comments

MGM Release – Saturday, November 7 at 8 PM ET

⚠️ The release will require a server reboot that may cause MGM and the website to go offline for 5-10 increments between 8:00 PM-9:00 PM ET.  Please follow MGE’s posts in the Facebook MGE Community for changes or updates.  Though we make every effort to adhere to the schedule, the release date is subject to change. If you have any issues accessing MGM after the release is complete, first try clearing your cache.  If the issue(s) persist, contact the Help Desk at tech@mygym.com. Enhancements and updates scheduled in this release (subject to change): 🔷 New Paperless Performance Evaluations for Classes, Camps, and Birthday Parties We’re happy to announce that MGE’s Support and Tech teams have been successful in bringing a valuable new upgrade to fruition!  The idea of moving our Class Quality Checklist, Blank Evaluations, and Detailed Evaluations to MGM is not a new one.  This has been requested by FABs and franchisees in the past.  As often is the case with tech, this also presented an opportunity to improve...

Read More

Posted by on Oct 30, 2020 in Marketing | 0 comments

Alert! Book new trials with a simple promo!

Hello, Recently, a few gyms have experienced a high number of opens, click-throughs, and guest class bookings with a simple “demo week” email campaign.  We encourage you all to plan 2 consecutive “demo weeks” and send the 2 corresponding emails ASAP.  To help, we’ve created 2 email templates titled DEMO DAYS WEEK 1 and DEMO DAYS WEEK 2, located in the GENERAL PROMOTIONS section of the MGM Email Marketing System.   We hope you find success with this simple, easy-to-plan promotion.  Please direct any questions to...

Read More

Posted by on Oct 30, 2020 in Technology | 0 comments

Online Training Course Admin

The Online Training Courses Admin grade book is temporarily unavailable. If you would like to receive the course results for one or more staff members, contact the Help Desk or email tech@mygym.com with the following information: Gym locationEmployee’s MGM loginCourse...

Read More