Posted by on Mar 22, 2016 in General | 0 comments

Grand Opening

We are extremely excited to announce the Grand Opening of the Cohasset, MA location.  This is the second gym for owner Dave Ames.  Dave and his staff have just completed their first weekend of open house events and are looking forward to classes starting on Monday.  Warm wishes and congratulations can be sent to...

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Posted by on Mar 22, 2016 in Technology | 0 comments

Exact Target System Lag and Cleanup Help

If you are experiencing extreme system lag and an overall cumbersome experience while using Exact Target, it may be due to your account being overloaded with old MGM auto emails and subscriber lists. Prior to MGM 3.0, all auto emails sent through MGM were routed through our individual Exact Target accounts. This is why you see several hundred (or thousands) of oddly named emails and lists that you don’t remember creating yourself. Emails are now routed through a central account, so now it’s time to delete the remnants of MGM in your accounts. Attached are instructions for completing this task. We highly recommend that everybody set aside an hour or two (all at once, or over the course of a couple weeks) and complete the cleanup. This will greatly improve your Exact Target experience. Please do not hesitate to contact Mae Perez at mperez@mygym.com if you have any questions or require assistance with the...

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Posted by on Mar 21, 2016 in My Gym Foundation | 0 comments

Shamrock Success!

Thank you to everyone who has participated in our Shamrock Fundraiser! This event looks to be shaping up for success, and we would love to share the final results. Please feel free to send your donations via check to: My Gym Challenged America 15300 Ventura Blvd., Ste. 414 Sherman Oaks, CA 91403 Click here to pay by credit card on our website. Thank you again for your support, and Happy Spring! My best, Aleah Whaley My Gym Challenged America / Director of Development (949) 584-9819 / www.challengedamerica.com...

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Posted by on Mar 18, 2016 in Support & Programming | 0 comments

A Formal Introduction: Welcome Katie Kurka

There seems to be no end to what Katie Kurka can accomplish. After earning her Bachelor’s Degree in Interpersonal and Organization Communication from California State University at Long Beach where she was on both the Dean’s List and the President’s list, Katie spent 8 years with an education enrichment company as speaker in leadership development, study strategies, and teacher training through educational conferences, teen pregnancy prevention programs, and even juvenile detention centers.  She worked programs with tens of thousands of students and teachers, both internationally and domestically, and has applied the skills and teaching tools she acquired from these programs directly to her training and teaching at My Gym. Katie’s My Gym career began in 2002 as Director of the Long Beach, CA location for 11 years.  There, she ran a very successful Hip Hop program and Zumba classes as well.  In 2013, she joined the management team at the Pasadena Formal Training Center where she trained future My Gym owners and directors.  With Katie’s help, the Pasadena gym...

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Posted by on Mar 18, 2016 in Products | 0 comments

Save a lot and Earn a lot with the My Gym Retail Products Sale!

Jumpstart your retail sales with big savings on My Gym retail products, including the Mymo Hand Puppet, the My Gym and Melissa & Doug Learning Mats, and the My Gym and Melissa & Doug Mymo Time! Wooden Stamp Set.  Now through April 4th, save 25% on these great items. These products give parents and kids a fun and interactive way to continue the My Gym experience at home.  The stamp set contains extension activities designed so parents and kids can interact, learn, have fun, and be active while using the stamps.  Likewise, the Learning Mats are filled with activities that teach kids fitness, colors, numbers, and counting in a fun and engaging way.  Similarly, parents and kids will have a fun and creative experience using the Mymo Hand Puppet for their own puppet shows, storytelling, games, parties, and other fun activities. Stock up on these products now while they’re on sale and keep them on display in your gyms so members can buy them on the spot as gifts,...

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Posted by on Mar 17, 2016 in Marketing | 0 comments

New Sponsor/Marketing Program – Life is Good T-Shirt Contest

New Sponsor/Marketing Program The Life is Good Company As per our update on March 8th (below), our partnership with The Life is Good Company has begun! In-Gym Materials By now all participating gyms should have received the shipment of in-gym materials listed below in the original update. IF YOU HAVE NOT RECEIVED YOUR MATERIALS, OR IF YOU NEED REPLACEMENTS BECAUSE OF DAMAGE DURING SHIPPING, PLEASE EMAIL MARKETING@MYGYM.COM RIGHT AWAY SO WE CAN TRACK YOUR PACKAGE AND/OR SEND YOU REPLACEMENT MATERIALS. IMPORTANT: UPON PLACING ALL MATERIALS AS INSTRUCTED BELOW, PLEASE SNAP PICTURES OF EACH ASSET AND EMAIL THE PICTURES TO MARKETING@MYGYM.COM. WE MUST RECEIVE THESE PICTURES FROM EVERY GYM. Mymo’s Memos e-Newsletter If you have not already sent out your Spring Edition of Mymo’s Memos e-Newsletter, we urge you to please consider sending it out soon. The reason we ask you to do this is that it will further demonstrate to The Life is Good Company what a great partner we are. There is a revised Spring Edition of Mymo’s Memos...

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Posted by on Mar 16, 2016 in Technology | 0 comments

MGM Camp Webinar

MGM Camp Upgrade The camp upgrade allowing for sibling discounts and package pricing has been released. We urge you to wait until the webinar before utilizing it. If you are unable to attend or would like to begin ASAP, please contact the Help Desk for assistance. Register for the webinar below. +++ Please join us for a webinar on the camp function of MGM on Wednesday, March 23rd at 10am PDT. During this webinar, we will demonstrate the latest upgrades to the system (launching this week), including but not limited to the ability to offer a sibling discount. We will also be providing answers to your most frequently asked questions about camps on MGM. In order for us to give the most informative webinar, please provide the following info during registration: Your next set of camp dates Your pricing structure Any applicable offers or early bird discounts Any other questions you have relating to the camps function of MGM IF YOU CANNOT ATTEND THE WEBINAR, please email mperez@mygym.com with the...

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Posted by on Mar 16, 2016 in Products | 0 comments

Mymo Stretckins are Back in Stock — Order Now Before They’re Gone!

Mymo Stretchkins are Taking the Gyms by Storm!  Watch this video to see for yourselves: My Gym employees and members are having a blast with Mymo Stretchkins, using them in curriculum, at parties, and all sorts of other fun in between.  Our first two batches of Stretchkins sold out, and our next shipment is arriving in a few days.  If you haven’t ordered your Stretchkins yet, order now before they’re gone, and get in on the fun right away.  If you already have Stretchkins for programming, order more now for retail sales . . . kids and parents love them and have been buying them for home use.  It’s a great way for gyms to make money and for kids to continue the My Gym experience at home. To order Stretchkins, click here to visit ShopMyGym.com, and go to the Manips – Active Toys section.  Please try to order by next Tuesday, 3/22 because we’re trying to ship the Stretchkins to gyms the same day they come in to...

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Posted by on Mar 15, 2016 in Technology | 0 comments

MGM Update: Stats, Camp and More

Statistical Information We have made several upgrades to the statistical reports available in MGM. Total Paid Enrollments: In the past, this number has had varied definitions. So that we are always talking about the same number, our official definition of Total Paid Enrollments is:  Every student currently enrolled and paying more than $0, plus any student scheduled to start in the next 30 days. You will always find this number on the home page of MGM. Statistics Overview: We have made many little changes to how this page is displayed. This report has a lot of in-depth information to help you understand and analyze your gym’s numbers. Daily Enrollments Snapshot (Reports > Statistics): This report grabs the Total Paid Enrollments at the end of each day and memorializes it so you will know what your numbers were for any day in the past. (Note: We began recording this number on March 1, 2016.) Daily Enrollments Report (Reports > Statistics): This report is a little different and requires some explanation...

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Posted by on Mar 14, 2016 in Products, Support & Programming | 0 comments

New Birthday Themes: Paw Patrol and Minions!

Get ready for two grrrrific new themes!  We’re excited to announce that birthday themed programming and products are now available for the preschool TV program, “Paw Patrol,” and everyone’s favorite despicably evil (and funny) yellow movie stars: the Minions! The Paw Patrol theme is suggested for children ages 2-4, and the Minions theme is suggested for ages 3-7+; though, of course, families can have either theme for any age.  You can easily customize the programming for both themes to fit the wants and needs of your families; so, for example, if you have an eight-year-old who wants a Paw Patrol party or you have a two-year-old who wants a Minions party, simply refer to the specific younger and older suggestions in the programming. Merchandise for both themes is available on ShopMyGym.com.  Like the other theme packs, these packs include all the necessary party goods conveniently ready to go in one box, including plates, napkins, centerpieces, and balloons.  The Paw Patrol theme pack features several fun designs and characters from...

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Posted by on Mar 11, 2016 in Support & Programming | 0 comments

My Gym Online Training Courses

The first Online Training Course is now available.  This Online Training Course is called New Teacher Training, and it is for new staff members just hired.  It has 9 units, and it is supplemental training to the materials we already have in our turnkey operation.  Upon hire, you will continue to follow the 4 or 8-week training plans, utilize the study requirements, and assign the training videos.  To create a highly trained individual, you will need to be extremely involved with hands-on training, as always.  The 4 and 8-week training plans will guide you along as to when your trainee should take the next unit within this Online Training Course. We encourage all owners, directors, and teachers to take this first course so that everyone is aware of what a trainee is learning.  It will be a review for all seasoned teachers, but it will be the most updated methods of doing things and great pointers on how we train new people.  All My Gymers across the world will...

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Posted by on Mar 9, 2016 in General | 0 comments

A Formal Introduction: Welcome Isaac Smith

Isaac Smith has had one professional goal in life – to have a meaningful position working with children. He wasted no time in achieving that when, immediately after his studies in English at the University of Kansas, he landed a job as Director of a daycare center in 2008. By 2010, Angie Foote had grabbed him up to teach in the Overland Park, KS location, where he soon became Director. Under Isaac’s management, that gym reached its highest enrollment and party numbers in its history! The 2012 International My Gym Conference proved quite memorable for Isaac. Not only was he named Director of the Year; he met fellow My Gymer, Heather Jolls – was it love at first sight? In 2014, Isaac began working part-time with MGE in the Pre-Opening Division, traveling and opening new My Gyms across the US and Canada. Since then, he has relocated to Los Angeles, has married “Miss Heather,” has trained future My Gym owners and directors in the Toluca Lake Formal Training Center,...

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Posted by on Mar 8, 2016 in Marketing | 0 comments

New Sponsor/Marketing Program – Life is Good T-Shirt Contest

New Sponsor/Marketing Program The Life is Good Company We are EXTREMELY excited to announce that we have recently agreed to a fantastic partnership with The Life is Good Company. The partnership, which will run in the U.S. and Canada from March 15-April 29, 2016, centers around a T-shirt design contest for My Gym Kids ages 3 years and up. The contest, which coincides with our Spring Marketing Campaign, will be promoted in gyms, within our e-Newsletter, in emails, and via social media. Three months of My Gym classes is one of the featured prizes in the contest, and The Life is Good Company will also be heavily promoting the contest (and My Gym) via their website, PR, and social media. Here are the details: In-Gym Materials Beginning this week, all U.S. and Canadian gyms will be receiving the following materials for use in the gym: A 2-sided Life is Good T-Shirt Contest poster & hanging hardware Please hang the poster prominently in the lobby (ideally above your front counter)...

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Posted by on Mar 8, 2016 in General | 0 comments

ACH Payment Processing

The FAB and MGE have been discussing the possibility of offering ACH as a payment option to our clients.  ACH is using a bank account instead of a credit card to make the RBS payments to My Gym.  The advantage is the cost; the processing fees are less than credit cards, but there are some disadvantages as well. Because of that fact, we are looking for gyms who might be interested in testing this new system.  There are a lot of details to understand before you volunteer, and a discussion is certainly needed.  If you are interested in hearing more about becoming a test gym for ACH, please email Jamie Bertisch at jbertisch@mygym.com to set up a time to discuss.  By emailing, you are not committing yourself to anything other than hearing about the test to determine if it is something you would be interested in doing.  Thank...

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Posted by on Mar 7, 2016 in My Gym Foundation | 0 comments

You Provide Calm in a World of Chaos

THE CHILDREN YOU HELP: Meet Sam Anxiety and stress are just the beginning of Sam’s daily struggles. Sam has a rare genetic disorder that allows tumors to form and grow in all organs of his body. It also contributes to developmental delays and sensory challenges. Sam is nonverbal and autistic, and it is difficult for him to settle himself down or express his needs to his parents. With Sam’s new Airwalker Swing, he is able to experience its comfort and support. He uses the swing as a retreat when he needs some place to calm himself down. His mother expressed her gratitude at Sam’s new gift: “Sorry (the photos) are kind of blurry, but he LOVES it and doesn’t stop moving! THANK YOU SO MUCH!! It’s wonderful!!” SHAMROCK SUCCESS! Thank you to everyone who has begun raising money for MGCA with our Shamrock shapes! We have received a lot of positive feedback from owners who have found it to be a fun and easy way to raise money and...

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Posted by on Mar 3, 2016 in Marketing, Products | 0 comments

2016 Marketing Plan – Summer Campaign Materials Are Ready!

Summer marketing materials are ready! Now that all gyms are running one of the Spring Marketing Campaigns through April, it is time to start planning for summer. During May, June, and July, all gyms should implement the Summer Fun Marketing Campaign.   Additionally, we offer the supplemental May Sports & Fitness campaign, which can be used in addition to the Summer Fun campaign. Note that, for a supplemental campaign, we provide print materials, global emails, and digital artwork. For a regular corporate campaign such as Summer Fun, the offerings also include the press release, website article copy, social media copy and more. The print and online materials for both campaigns can be customized to help you promote Summer Camp. To help you execute the themed campaign(s) in your own gym(s), the following are ready for you to access: Marketing Materials Package (Operations Manual > Operations > Marketing Manual > 2016 Marketing > 05 – May Marketing Materials Package.zip) The May 2016 Marketing Materials package is available as a zip...

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Posted by on Mar 2, 2016 in Technology | 0 comments

PSP Reporting in MGM

Per our update on 2/12, we have refined PSP reporting in MGM so that the data is clearer to owners and staff.  Please understand that your data in MGM is accurate and is now displayed in a better fashion.  MGM is using all the rules of the Profit Sharing Program as written by the Operations Team.  Below is a detailed explanation of how to read the new PSP report.  Reports > Statistics > Profit Sharing Program Team Totals by Date Range Guests: Number of children who attended a guest class during a specified date range Enrolls: Number of new paid enrollments during a specified date range Parties: Number of birthday parties booked during a specified date range Camps: Number of camp/event sessions booked during a specified date range Staff Totals by Date Range Guests Attended: Guest classes attended for the assigned lead where the child has not attended another guest class within the last 90 days Disqualified Guests: Guest classes attended where the child has repeated a guest class within...

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Posted by on Feb 29, 2016 in My Gym Foundation | 0 comments

MGCA St. Patrick’s Day Fun

Now your members can show their support of My Gym Challenged America (MGCA) in the gym! We have created Shamrock shapes for every gym to utilize in support of MGCA. Families who donate $2 cash to MGCA will receive a Shamrock on which they will write their names before hanging them on the wall. This is an easy way to begin raising money for the 100% Program. It is offering your members an opportunity to “give back” in a way that benefits children in need. Shamrock printouts and a promotional flyer can be found in the MGCA folder on the Operations Manual or by clicking here: MGCA Shamrock Fundraiser Flyer MGCA Shamrock Fundraiser Cutouts For any questions relating to MGCA, please reach out to our Director of Development, Aleah Whaley: awhaley@mygym.com -or-...

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Posted by on Feb 25, 2016 in Technology | 0 comments

MGM Quick Tip: Class Categories on the Website

After the launch, you may have gotten this question from your members, or have asked it yourself: Where is Practice & Play on the schedule? -or- Why is Practice & Play in a Programs tab? During the migration, MGM placed Practice & Play in the Programs category by default, which separated them into tabs on the website. Here are instructions on how to change the category for Practice & Play and all other classes: Step 1: Go to Admin > Classes > Class Templates and locate the template you wish to edit. * You may need to check Show Non-Active to display all templates. Step 2: Change the class category to your liking. If you would like all classes to appear on one schedule tab, simply modify the differing class templates to reflect one uniform category. The class will now appear in the appropriate tab on the website. If you have any other questions or issues with modifying class categories on MGM or the website, please don’t hesitate to...

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Posted by on Feb 23, 2016 in Products | 0 comments

Save Big on the My Gym Party Favor Pack!

Our gyms continue to have great success with the My Gym party favor pack.  As many of you know, this pack is a huge convenience and great value for parents, plus it’s a simple way for gyms to earn extra income from their parties while providing a great service for their members. Back in November, we made some changes to the pack.  Specifically, we added the My Gym branded disc shooter; we dropped the punch ball, saucer, and spin top; and we reduced the cost from $126 to $120 for a case of 60 packs.  After the change, some gyms asked us to add the punch ball and spin top back in, since they are fun and popular items and because the punch ball adds bulk to the pack, helping to give it a higher perceived value.  We were told that gyms would prefer to have these items back in the pack, even if we had to go back to the higher previous cost.  After considering this feedback, we...

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Posted by on Feb 22, 2016 in Marketing | 0 comments

Online Reviews – How to get more of them and how to manage them!

Seventy-two percent of consumers say that positive reviews make them trust a local business, and an even higher percentage of yearly potential consumers claim that they check reviews regularly before making a purchase.  In order to keep up with the need for high standards in the social media community, the Marketing Division recently conducted a test within Facebook, the most important of social media platforms.  The trial was carried out in a few My Gym locations, where they experienced a rapid increase in the number of Facebook reviews.  During the test, one gym was able to raise their total number of reviews from 18 to 27 in just two days!  Here’s how you can institute the same plan in your gym. Create a post using the following guideline. (Adjust as needed for seasons or holidays.) Hi, Hi How Do You Do, Everyone! Love My Gym Your Town? We hope so. If you do, please consider sharing your thoughts. You can review us right here on Facebook over on the...

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Posted by on Feb 22, 2016 in General | 0 comments

Music Licensing Update

Some of you have been wondering if we are still doing a group music licensing contract with the licensing companies.  We are.  We typically send invoices in early January, but we have been pushing the licensing companies off as long as possible.  Looks like our time is up.  We are starting to put the information together now, and you will receive specifics on 2016 costs in the next few weeks. Do not pay them if they contact you directly; just tell them you will be part of the group plan that the corporate office...

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