My Gym Administrator | My Gym Children's Fitness Centers

Posted by My Gym Administrator on Feb 5, 2015 in General | 0 comments

Equipment Division, International Shipping Update

Attention International My Gyms: Because of contract negotiations, the Los Angeles-Long Beach Port (the largest U.S. port complex) is not operating as it normally would. Congestion has reached a crisis stage with twenty container ships stuck at anchor (as of Tuesday), and no relief in sight. It is the same across the entire west coast of the US. We are working hard to ensure prompt equipment delivery to our International My Gym families. At this time, if possible, please place your equipment orders well in advance. You can read up on the latest article here: http://www.joc.com/port-news/us-ports/port-los-angeles/la-long-beach-oakland-pnw-congestion-reaches-critical-stage_20150203.html We apologize for any inconvenience and are doing everything in our power to expedite any current and future orders. Thank you for your continued patience. We will continue to push to move deliveries out as quickly as possible. MGE...

Posted by My Gym Administrator on Feb 5, 2015 in Marketing, Support & Programming | 0 comments

How to Insert an Image into a Website Article

1. Click on the Image icon. 2. Copy the URL to your clipboard and paste it into the URL box, then press OK. (For the Olive Garden PNO, the image URL is http://image.exct.net/lib/fee910787c6d0c/m/2/OG-PNO-header.jpg) 3. The image should now appear in your article. These directives can also be found on the operations manual in the Olive Garden PNO 2015...

Posted by My Gym Administrator on Feb 4, 2015 in Marketing | 0 comments

Did someone say Parents’ Night Out?!

Yep, you guessed it! Olive Garden is back; and, with the announcement of the Parents’ Night Out sponsorship on February 20th, there are some important steps to be followed in order to ensure all of our gyms are “in step” as agreed upon by both My Gym and Olive Garden. Last year, despite some compliance issues at some of our gyms, the program went very well. However, as a result of some of those issues, Olive Garden is asking for significant backup and proof of performance this year. The bottom line is that, if a gym is not compliant and executing each of the steps, Olive Garden will not pay. Execution of this event is very easy, and it won’t take too much time at all. Please review the materials and checklist to assure your full compliance. This will not only assure you get paid; it will be key in furthering our national presence and our conducting more events like this in the future. Olive Garden is announcing this...

Posted by My Gym Administrator on Feb 2, 2015 in Marketing, Support & Programming | 0 comments

Marketing Materials Available!

Our March Madness campaign materials are available for use in Exact Target. Also, the social media images can be found in the Marketing Manual in the March folder that contains Digital Uniformity. March Madness is our first optional campaign for 2015. If you decide not to use those materials, generic materials will be available for use. Millions of Kids Agree… Summer Fun is #1 at My Gym! With MGE and all gyms conducting synergistic messaging during the National Campaigns, we will be stronger and more impactful than ever, and we will continue to build the My Gym brand and drive business to the gyms! To help you execute the Summer Fun Campaign in your own gym(s), the following are ready for you to access. In the Print System on the Extranet: Full-page flyer Half-page flyer Color and black & white versions 4×6 postcard Got Print formatted postcard template also available Poster To be printed locally and hung in lobby/front window Printed ads for placing in local family guides are...

Posted by My Gym Administrator on Jan 29, 2015 in Support & Programming | 0 comments

Sweeten up your Day with Valentine’s Day Games

The sweetest day of the year is approaching! Make it even sweeter with fun love/heart/valentine’s themed games and activities for your staff and kiddos. There are Valentine’s ingredients available in camp programming as well as on our Holiday and Seasonal Ingredient document. Check out the video for a few additional ideas. Bonus – all the supplies were purchased from a dollar store....

Posted by My Gym Administrator on Jan 28, 2015 in Technology | 0 comments

Client Interface Update

Please note that we have made changes to the Client Interface email process. Moving forward, both the customer and gym will receive the same, single email containing all pertinent and related information. Class Enrollment Email This email contains all of the necessary information regarding enrollment, including the policies and parent’s initials indicating that they have read and understood them. No major changes have been made to the Birthday Party, Guest Class, or Makeup Confirmation emails other than combining the transaction email to the customer and...

Posted by My Gym Administrator on Jan 26, 2015 in Support & Programming | 0 comments

2015 Training Seminars

We are currently planning the 2015 Training Seminars. Below are the dates and locations so you can begin to plan accordingly. We are so excited to see everyone soon! Please click here to submit your ideas for possible topics to present at the upcoming training seminars. Please send your ideas in no later than Feb 2, 2015. Mark your Calendars! More information on hotels and logistics will be coming in the weeks ahead. Dates and Locations: 1. Northeast: May 1-2, My Gym Timonium, MD 2. Midwest: May 29-30, My Gym Chicago, IL 3. South: June 5-6, My Gym Lake Mary, FL 4. West: June 26-27, My Gym Pasadena,...

Posted by My Gym Administrator on Jan 22, 2015 in Technology | 0 comments

Website Inquiries

Dear Franchisees, We have just launched a new system that allows Exact Target to send the emails to the gyms when we have received an inquiry on our website. We are also using Exact Target to deliver the email you receive when a client has booked anything online. This is going to give us much better visibility when there are delivery issues because we will have reports from Exact Target on which emails were delivered, when they were opened, etc., etc. Additionally, emails sent by Exact Target will also now be better protected from ending up in SPAM. We have just completed extensive testing, and we are confident that this new upgrade will solve the issue. However, if you see any problems, we want to research them immediately, so please email the information directly to Jamie at jbertisch@mygym.com. Please remember, inquiries you receive are also put in the BOSS tools in the “Edit Your Website and Schedule” section. In addition, all bookings performed by your patrons online are available...

Posted by My Gym Administrator on Jan 20, 2015 in Marketing | 0 comments

My Gym-GROUPON 2015 Preferred Program

GROUPON for My Gym Franchises in the U.S. and Canada: If you are planning to run a GROUPON marketing program this year, we have some great news for you! Effective immediately, MGE has set up a preferred turnkey program with GROUPON! If/when you are ready to initiate a deal, this streamlined partnership will enable you to easily contact GROUPON to create the campaign you want to run without having to “reinvent the wheel”! MGE has supplied GROUPON with all of our approved photos, our style guide, updated language, and key information. And, while you are not required to use them specifically, we have researched and pre-created My Gym deal templates featuring offers that have been the most successful over the last few years. Just customize with your location information and away you go! As part of the arrangement, Gyms will also have one point of contact at GROUPON, assuring that your campaign is maximized. And, best of all, depending on your market, deal, and history with GROUPON, each My...

Posted by My Gym Administrator on Jan 20, 2015 in General | 0 comments

Grand Opening

We are pleased to announce the Grand Opening of our 12th location in Canada. Jody and John Fehr are wrapping up an extremely successful grand opening in Edmonton, AB and are looking forward to starting classes on Monday. Warm wishes and congratulations can be sent...

Posted by My Gym Administrator on Jan 19, 2015 in Support & Programming | 0 comments

Upcoming Webinar: Birthday Party Training and Quality

We will soon be holding a 30-minute webinar on Birthday Party Training and Quality. This webinar will be focused on achieving and executing high-quality birthday parties and will be suitable for all levels of staff to attend. So, whether you’re a veteran My Gymer looking to achieve/maintain top-tier excellence or you have a newer staff just learning the birthday party ropes, mark your calendars now – ‘cause this webinar is for you! IMPORTANT NOTES: We make every effort to place these webinars during times we feel will work for most of the My Gym Family. Of course, this is not always possible, so a recorded version of the webinar will be posted in the Tutorials section of the extranet. This recording is not intended as a replacement for attending the live event. The recorded webinar should be used only as a reference. We have disabled the mic and speakers function for this webinar; the only way to participate is to call in. Your attendance is appreciated at one of...

Posted by My Gym Administrator on Jan 16, 2015 in Support & Programming | 0 comments

Preschool Prep Supplemental Holiday Curriculum

We know that nothing excites kids more than the holidays! The Preschool Prep Supplemental Holiday Curriculum offers a great way to get your students excited for the holidays with themed projects and activities! From Christmas wreaths to spooky Halloween hands and Groundhogs Day masks, the supplemental curriculum is an excellent new addition to our program! To use the curriculum, supplement your Arts, Crafts, and Science Station with the holiday activity for that week and then continue on to the scheduled activities the following week. The Supplemental Holiday Curriculum for Preschool Prep can be found in the Operations Manual off the extranet under Preschool Prep...

Posted by My Gym Administrator on Jan 16, 2015 in Marketing | 0 comments

Call to Action for Gym Owners and Staff Members

As you have seen, MGE is striving to greatly boost our Facebook presence, engagement, shares and, of course, our Likes. There is a simple yet SO effective way we can all help. Invite your friends to Like the page. If every My Gym person (MGE, gym owner, or staff member) invites just 20 of their friends, at a 25% conversion, we estimate we will jump by 5,000 Likes, maybe much more! So we are challenging everyone to do this. Our Goal is 23,000 Likes by the end of January. We can do it, but only if everyone takes just 5 minutes to do the following: Log onto your personal FB account Go to the Official My Gym FB page Click on the Invite Friends tab and invite your friends ITS SO EASY. Don’t feel compelled to invite just 20 friends to Like the page, invite 30, 40, 100, a MILLION!!! WHY is this so important? This builds our value to potential sponsors and partners (like Fisher Price and Huggies),...

Posted by My Gym Administrator on Jan 16, 2015 in Marketing | 0 comments

Congratulations Columbia, SC!

We would like to congratulate My Gym Columbia, SC for winning the 2nd round of our Mymo’s Memos January Edition Contest!! They have won a $25 gift card to ShopMyGym.com and half off of one month’s Marketing Fund!! If you haven’t already sent Mymo’s Memos to your database, it’s not too late, and we encourage you to do so! If you have any questions please reach out to...

Posted by My Gym Administrator on Jan 15, 2015 in Marketing | 0 comments

Last Chance is Today!

Today is the last day to enter the Mymo’s Memos January Edition Contest: Round Two! How do you enter? You must send out the new Mymo’s Memos email to your database by January 15th. Marketing@mygym.com has to be a part of your database, as entries will be accepted via email only. What can you win? A $25 gift card to Shopmygym.com Half off one month of the Marketing Fund How do you win? Winner will be picked at random on January 16th from those who sent the Mymo’s Memos by January 15th. **All those who sent out Mymo’s Memos in time to qualify for the first round of the contest will be automatically entered to win during Round Two....

Posted by My Gym Administrator on Jan 14, 2015 in Marketing | 0 comments

IMPORTANT: HOLD THE DATE FEBRUARY 20 SPONSORED PNO!

We want to reach out and remind everyone that, as per our update of November 25, 2014 , we have a sponsored Parents’ Night Out coming up on February 20. Please double-check to make sure your calendars have this date blocked off. Just as last year, our agreement is based on the participation of all gyms other than those outside of the partner’s markets. Also, this year select Canadian Gyms will be able to participate. If your gym, U.S. or Canada, is not required to participate because of the locale, we will be sending you a separate email. If you have a conflict for the date, please let us know TODAY. With the event this year, the payout will be based on compliance. Sending the Exact Target emails and postings on Social Media will be required in order to receive your payout. Please add Marketing@mygym.com to your databases. The payout to each gym will be $900.00. As of right now, there is nothing for you to do. Please do...

Posted by My Gym Administrator on Jan 14, 2015 in Technology | 0 comments

MGM ANNUAL UPDATE – 2015

Dear Franchisees, Happy New Year! We hope everyone enjoyed their holidays and are looking forward to a prosperous 2015. We are extremely pleased with our relationship with Jenmark and look forward to many more years to come. MGE continues to work extremely close with Jenmark to implement betterments and overcome obstacles. Below is a list of upgrades we made during 2014: The ability to add a second option for Credit Card Merchant The ability to add sales tax to classes and other events The ability to utilize Promotional Codes on Client Interface Enhanced reporting A Tax Report for our northern neighbors as well as those domestic locations that want to provide parents with Tax Credit receipts The ability to collect Membership Fees only An indicator for when a child is about to age out Enhancements to the Client Interface that allowed us to collectively book the following numbers: 33K Guest Classes 4K Enrollments 8K Parties Below is a list of upgrades that will be released during 2015: Enhanced Jenmark...

Posted by My Gym Administrator on Jan 13, 2015 in Uncategorized | 0 comments

Don’t miss out! The deadline to sign up for Music Licensing is fast approaching!

If you would still like to be part of our negotiated group licensing program with SESAC, ASCAP, and BMI, you will need to make a payment by Thursday, January 15, 2015. The cost is $556. Click here to make a credit card payment. You should have already received an invoice. If you would like us to resend a copy, please email mperez@mygym.com. Please refer to the original update from December for more information. Any further questions can be directed to Angela Campisi at...

Posted by My Gym Administrator on Jan 12, 2015 in Marketing | 0 comments

Hylands Update

It has been brought to our attention that a number of the Hyland’s samples are leaking or have become damaged in delivery. Please save what you can and throw away anything that cannot be...

Posted by My Gym Administrator on Jan 9, 2015 in Marketing | 0 comments

Ella’s Delivery Update

Ella’s samples have been shipped! You can expect to receive them between now and Wednesday, January 14th. If you have not received the samples by the 14th, please reach out to...

Posted by My Gym Administrator on Jan 9, 2015 in Support & Programming | 0 comments

Building Blocks: New Mind/Body Cycle!

Over the last three weeks you’ve balanced with the Champions, worked the Tots’ cores, and talked about independence and leadership with your Mites and Whiz Kids. Well done! Next week marks the end of the first Mind and Body Building Blocks cycle leading up to our Presentation week on February 9th. Please hand out stickers to all of the children in your Terrific Tots – Champions classes at the end of class, and instruct the kids to take them home and place them on their interactive Skill and Development sheets. Starting January 19th, you’ll embark on the next four-week Mind/Body cycle, as reflected in curriculum. There is no need to hand out new Skill and Development sheets at this time, unless a child has lost their original, in which case you should furnish their parents with a fresh copy of the age-appropriate sheet that was handed out the week of December 22nd. Do not hand out any ribbons until Presentation Week (February 9th). New materials for the subsequent round...

Posted by My Gym Administrator on Jan 8, 2015 in Marketing | 0 comments

From the Desk of the CMO: Marketing/Sponsor Division 2014 Recap & 2015 Preview

Marketing and Sponsorships 2014 Recap/2015 Preview As we reflect back on 2014 and dive headfirst into 2015, it’s amazing to see all that has transpired across the globe, in the My Gym world, and specifically in the area of marketing and sponsorships. Our #1 goal continues to be to provide My Gym franchisees with the tools, resources, and marketing support to drive 100+ leads a month to your gyms. Our work in 2014 has served our business and brand well and has us poised for growth and further success in 2015. BREAKING NEWS – 2015 Online Advertising Campaign Some of you have already seen the My Gym online ads running during our test phase in the 4th quarter of 2014. However, to make it official, MGE has begun purchasing and running targeted online advertising in all North American My Gym markets. See examples of the ads below. These ads will correspond to our corporate campaigns and are paid for from the Marketing Fund. They are running across hundreds of different...

Posted by My Gym Administrator on Jan 7, 2015 in Support & Programming | 0 comments

Formstack Webinar

Formstack is a great tool and is easily integrated into your website articles. They are offering two training webinars next week – one for beginners and one to navigate the new interface. These trainings, as well as other support, are provided through Formstack. Click Here for more information Contact MGE Support: Email: support@mygym.com Live Chat: From Extranet Phone:...

Posted by My Gym Administrator on Jan 5, 2015 in Support & Programming | 0 comments

Cardio Kids Training Materials

The new Cardio Kids curriculum starts this week! If you have not yet ordered the new equipment or the fitness journals, please do so today! The revamped program is fantastic and a great way to teach children about fitness. All of the training materials, including program outlines, are on the extranet in the Cardio Kids folder. A new sample class and detailed exercise video are available in the training videos library. Please continue to study and train with these materials at your weekly meetings so that you become fitness experts and can build up the class quickly. Review and practice the programming together with your staff. Get familiar with all of the documents and quizzes including Heart Rate Recommendations, Posture, Proper Form and Kinetic Chain Checkpoints, Anatomy Facts, Nutrition Basics, Cardio Kids Warm Up. There will be new training and exercise videos added weekly for your convenience. These training materials are an integral part of the new program and a great way to demonstrate our expertise. Prepare your staff...

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