Posted by on Mar 10, 2014 in Marketing | 0 comments

Marketing Campaign – May Sports & Fitness Month

Millions of kids agree…  My Gym is the place to celebrate Sports and Fitness Month! Soon it will be time to prepare all of your marketing for May’s Sports and Fitness Month. To help you execute the themed campaign in your own gym(s), the following are ready for you to access:  In the Print System on the Extranet: Full-page flier Half-page flier Color and black & white versions 4×6 postcard Got Print formatted postcard template also available Poster To be printed locally and hung in lobby/front window Printed ads for placing in local family guides are to be ordered through the Custom Artwork Request form, as sizes vary.  Please select “2014 May Sports Campaign” under “Artwork Type” when placing your order so that artwork will match in style. In Exact Target – Global Emails: Global email (generic email for you to customize with your own message and offer) titled “NCMAY Sports Campaign General Use Email” In the 2014 National Marketing Campaign Folder: My Gym Operations Disc / My Gym Operations / National Marketing...

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Posted by on Mar 5, 2014 in Marketing | 0 comments

Customized Local Marketing and Mommy Bloggers: US Family Guide

National Marketing and Sponsorships US Family Guide Over the last 2 years, we have been running national advertising banner ads on the US Family Guide network of local family guides.  We began in 2012 with the Vote for Fitness campaign and then ran ads again in 2013 for the 30th Anniversary campaign.  Given the low cost and great results (millions of impressions and tens of thousands of click-throughs), we have continued to advertise nationally within their guides. We are excited to expand on our partnership with US Family Guide network and mom blogger teams by offering all owners a complimentary online marketing campaign on the local family guides in your markets.  That’s right, “complimentary” – meaning there is no charge to you, our franchisees. US Family Guide operates 488 local family guides and has a team of over 2,300 mommy bloggers (and growing) offering direct, measured response marketing programs.  The programs not only reach local parents but provide increased search engine ranking for the entire My Gym group as...

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Posted by on Mar 3, 2014 in Marketing | 0 comments

Creating Media Opportunities for Your Gym

You Oughta Be in Pictures! As we have all seen, our recent Olive Garden partnership delivered a LOT of media attention for My Gym. We were featured on the Today Show, Fox News, countless Local News stories, and ABC Good Morning America!   What you may not have seen in your respective markets, however, is the abundance of recent PR and media stories featuring our gyms as a result of their following the directives MGE Marketing sent out in the November 25, 2013 update regarding reaching out to our PR Firm, SSA. A few examples of My GYM on television! Check ‘em out! WIS-TV NBC Columbia SC WCBS -TV New York WGN-TV Chicago IL WTVF-TV Nashville TN CITY-TV Winnipeg CA This can be a great tool for raising enrollment through local branding and marketing and is part of the Marketing Fund services provided to you. If you have not already done so, please review the My Gym Media, PR, Blogger, Vendor Services Directives to get SSA working for you...

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Posted by on Feb 28, 2014 in Marketing | 0 comments

Olympics Themed Campaign Wrap-Up Update

Millions of Kids Agree…  Future champions are made here! Olympics Themed Campaign Wrap-Up Update Great work to everyone on executing a fantastic Olympics themed campaign!  We really saw a lot of gyms utilize the Olympics themed Exact Target emails, fliers, logos, the BOSS splash page, campaign merchandise, and creative programming to produce the overall synergy among our gyms from operations to marketing!  Thanks to everyone for sharing their creative setups, medal ceremonies, and weekly meeting videos related to the Olympics on Facebook.  You guys went for the gold and are all standing atop the podium! With February drawing to a close, so is our Olympics themed campaign.  It’s now time to switch out the Olympics themed templates, email signatures, and Facebook images and go back to our “standard” logo and templates.  You will find the Facebook cover and profile image as well as the email signature at the bottom of this update.  Our next campaign, “Get Ready for Summer,” is ready to kick off in April.  All materials for...

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Posted by on Feb 27, 2014 in Marketing | 0 comments

GAW/Facebook Support

Please be advised that MGE will be ceasing business with Back At You (BAY) for Google AdWords and Facebook support, effective February 28. A new GAW structure, protocol, and support relationship will be implemented by approximately March 15.  Any gyms needing help with GAW between March 1 and March 15 should contact the marketing division at marketing@mygym.com. Google AdWords Beginning March 15, Search Commander, a new vendor to My Gym, but one who has multiple years of Google AdWords and other Internet marketing expertise, will be providing consultant services and support structure for GAW.  Search Commander is a Portland, Oregon based online marketing company.  Over the past several weeks, tests have been conducted with several gyms using the services and support of Search Commander.  A new, cost-effective approach and system to this area of marketing is being finalized to meet the wide-ranging needs of My Gym franchisees. Facebook In March, we will be launching new Facebook content strategy managed by MGE Marketing.  We will no longer be pre-loading content to franchisees’ Facebook...

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Posted by on Feb 21, 2014 in Products | 0 comments

Your Advertising Opportunity: The My Gym Logo Car Magnet

How would you like to have a bunch of moving billboards advertising your gym all around town?  We have an affordable way for you to achieve that:  Introducing the My Gym logo car magnet!  This high quality, full-color My Gym logo car magnet is an effective way to get exposure in your community.  These magnets can even be personalized with your gym information. Gyms have shared with us some creative ways to use the magnets for gaining exposure in the community.  Follow these suggestions; and, before you know it, you’ll have your own mobile fleet of advertisers: Give the magnets to your staff to put on their cars. Give magnets away at community events, camp expos, etc. Give magnets to parents of all new members (with the registration pack) and birthday party children (with the birthday shirt) to thank them for their business. Run a Facebook Contest to gain awareness of My Gym in your community and drive customers to your Facebook page.  Details are outlined below. Do you...

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Posted by on Feb 20, 2014 in Marketing | 0 comments

Exact Target Best Practices Webinar

Exact Target Webinar This is a 45 to 60-minute webinar on Exact Target Best Practices.  During this webinar, we will go over the most frequent functions and issues faced in Exact Target, followed by an open floor Q&A.  Feel free to email mperez@mygym.com with the topics you would like us to cover, and we will dedicate time to the 3 or 4 most popular subjects (depending on time). IMPORTANT NOTES: We make every effort to place these webinars during times we feel will work for most of the My Gym Family.  Of course, this is not always possible, so a recorded version of the webinar will be posted in the Tutorials section of the extranet.  This recording is not intended as a replacement for attending the live event.  The recorded webinar should be used only as a reference. We have disabled the mic and speakers function for this webinar; the only way to participate is to call in.  We anticipate that this change will make for a smoother webinar...

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Posted by on Feb 19, 2014 in Support & Programming | 0 comments

New Pirate Party Themes Now Available!

Ahoy!  Head for the high seas with our two new pirate party themes!  Kids love acting like pirates, and parents have been requesting pirate theme parties, so we’re excited to announce that programming and products are now available for the Jake and The Never Land Pirates and Pirate’s Treasure themes. The Jake theme is suggested for children ages 2-6, and the Pirate’s Treasure theme is suggested for ages 1-2 and 7+; though, of course, families can have either theme for any age.  You can easily customize the programming for both themes to fit the wants and needs of your families; so, for example, if you have an eight-year-old who wants a Jake party or a two-year-old who wants a Pirate’s Treasure party, go for it . . . no need to have them walk the plank!  The party programming can be found on the extranet in the Core Programming > Birthday Parties > Themed Birthday Parties Folder. Merchandise for both pirate themes is available on ShopMyGym.com.  Like the other...

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Posted by on Feb 18, 2014 in Marketing | 0 comments

Extreme Makeover: Exact Target Purge Complete!

As per our announcement on February 6th, all Exact Target accounts have been purged of global emails and refreshed with only essential ones.  You should now see only the 27 global emails listed at the bottom of this update. IMPORTANT NOTE When customizing a global email to send to your database, you must first make a copy and save it to “My Emails.”  PLEASE DO NOT MODIFY THE GLOBAL EMAIL.  You can copy global emails to “My Emails” in three easy steps: Steps 1 & 2:  Select the global email you would like to customize, and press Copy. Step 3:  Give the email a name; then press Save. Your new email is now saved in My Emails and is ready for customization. Additionally, we strongly encourage you to clear your “My Emails” folder of any emails using previous styles.  All gyms must be using the current brand for marketing. Regarding Claim Client Interface Email In the February 10th update, Online Booking – Customer Reminders, we mentioned an available Exact Target...

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Posted by on Feb 18, 2014 in Products | 0 comments

NEW My Gym Birthday Shirts!!!

It’s a kind gesture when gyms give the birthday child a My Gym Birthday T-Shirt as a gift at his or her party.  It’s a great reminder for children of celebrating their special day at My Gym (not to mention a nice bit of exposure for My Gym when the shirt is worn at school and around town).  Well, we figured that it would be even more special to have a shirt that shows children performing fun and well-known My Gym birthday party activities.  Trapeze, Space Flight, Trampoline, Birthday March, and Circle Time . . . they’re all on the new “I’m the Star” Birthday Shirt.  What a great way for kids to preserve memories of fun from their My Gym parties! The “I’m the Star” Birthday Shirt comes in a girls version (bright pink with a girl on the front) and a boys version (blue with a boy on the front).  The design on the back is the same for both.  We also have toddler sizes now!  Toddler...

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Posted by on Feb 14, 2014 in Products | 0 comments

Stay Warm with My Gym Products!

We know that many of you are experiencing an incredibly cold winter, so we want to remind you that ShopMyGym has several products to help you stay warm in the gym or outdoors during this season.  These include the following My Gym branded products: I Heart MG Coffee Mug My Gym Socks My Gym Beanie Roll-Up Fleece Blanket Long Sleeve Staff Tee Lightweight Full-Zip Hooded Sweatshirt Jacket Champion Crew Neck Pullover Sweatshirt Champion Full-Zip Hooded Sweatshirt Jacket Tultex Pullover Hooded Sweatshirt Tultex Zipper Hooded Sweatshirt Jacket These products are conveniently featured in the “Cold Weather Products” category on ShopMyGym.com.  Click here to order...

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Posted by on Feb 14, 2014 in Marketing | 0 comments

LAST CHANCE TO SAVE EXACT TARGET GLOBAL EMAILS!

LAST CHANCE TO SAVE EXACT TARGET GLOBAL EMAILS! The purge will take place this coming Sunday, February 16, 2014,carrying over to Monday, February 17.  (Certain functions can be modified only during M-F business hours.)  This means Exact Target may be inaccessible to you for several hours within this period! BUT LET’S BE CLEAR: What will the purge delete? Only the emails located in “Global Emails” will be deleted.  Any emails you have saved to your own folders outside of the Global Emails folder (My Emails) will remain.  Immediately following the purge, we will republish a select number of global emails, and we will release seasonal emails on an appropriate schedule in order to avoid cluttering the system. What about graphics in the “Global Portfolio” folder? This section will be reorganized for easier navigation as part of the purge. Should I delete outdated emails from the “My Emails” folder? You certainly may want to for ease of use; but this is not mandatory at this time. Still confused? Review the...

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Posted by on Feb 12, 2014 in Marketing, Support & Programming | 0 comments

Attaining Enrollments from Birthday Parties

In case you missed it, here’s how to convert all those birthday party guests into members. Click here to download, or read below. Method to Market Classes through Birthday Parties A birthday party can potentially have 15+ nonmembers in attendance. Multiply that by the number of parties you have each month, and you can see where your enrollment could increase significantly if you were able to effectively get those children into classes. Over the course of the 10 years, we have attempted many methods of turning party attendees into actively enrolled members. Outlined here is the culmination of that trial and error testing process. These strategies have proven to be the most successful. Setting up these systems and overseeing this process can be labor intensive, but the results are very much worth the effort. Step #1: Capture the Information of All Attendees (Party Invitations or Sign-in Slips) The most successful method to capture information is to require all attendees to complete a party waiver using one of the following...

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Posted by on Feb 11, 2014 in Products | 0 comments

ON SALE!! Save 20% on My Gym Birthday Party Favors!

  For one week only, save 20% on My Gym birthday party favors.  The My Gym birthday party favor bag is convenient for gyms and parents, a great profit and marketing opportunity for gyms, a strong value for parents, and fun and engaging for kids.  The colorful My Gym branded favor bag is filled with fun products, including several My Gym branded items and toys.  These bags regularly cost $2 each, but now they’re on sale for just $1.60, so now is the time to stock up.  With a suggested retail price of $3.50+, gyms can earn a nice profit selling these for their parties.  Make sure you’re offering these to parents when booking parties and using the brochure available on the extranet.  Click here to order now.  This discount ends on Tuesday 2/18, at 5 pm Pacific...

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Posted by on Feb 10, 2014 in Support & Programming | 0 comments

Online Booking – Customer Reminders

  Inform Your Customers About Online Booking Are your customers taking advantage of online booking?  Below are the five ways available to ensure your customers know they can schedule make-ups and birthday parties online. Send enrolled members an email Send an email to your currently enrolled members reminding them to claim their account. Be sure to import a list of just your enrolled members, so this doesn’t go to your entire database. Global Email Name: “Claim Client Interface” Post signs around the gym There is a full-page color flier on the ad system. Search the word, “online,” and print locally. Make announcement at the end of classes “Parents, in case you don’t already know, you can now schedule your make-ups and even book birthday parties on our website.  Go to mygym.com/yourcity to claim your account today.” Place on your outgoing voicemail Click here to see the script. Update your auto-response email Click here to see the...

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Posted by on Feb 10, 2014 in Marketing | 0 comments

Olive Garden Wrap-Up

IMPORTANT NOTE 9:30AM PST: Unfortunately, the link Olive Garden provided us in the Olive Garden PNO – Thanks for Participating – Kids Eat Free Coupon email is faulty, and we are working on getting the correct link ASAP. Please do not send this global email (we cannot remove it once published). An updated, clearly marked, global email will be published ASAP. Thank you for your patience. Please note: The final two Olive Garden emails, located in Global Emails, are called Olive Garden PNO – Non Inquiry Follow Up (email #5 on...

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Posted by on Feb 6, 2014 in Marketing | 0 comments

Extreme Makeover: Exact Target Email Templates To Be Purged – You MUST read this notice.

Extreme Makeover: Exact Target Email Templates To Be Purged – You MUST read this notice. Over the years, ET has become cluttered and difficult to navigate. We’re going to solve the problems of confusion and difficulty connected to Exact Target Global Email Templates. The best way to accomplish this is for us to delete (purge) all existing global emails and republish only those emails that are relevant, useful, and easy to manage.  As a result, we will be purging all existing ET materials (global emails, graphics, pictures) on Sunday, February 16, 2014. SAVE YOUR CONTENT: BEGINNING TODAY, ALL GYMS will have 10 days to save all essential content that has been created within the global emails.  If you have any questions about how to save, store, and retrieve your favorite templates, click here for a step-by-step video tutorial.  A printable tutorial is also available here.  Anything you don’t save will be deleted. Important note:  Many gyms customize and work off of the published emails directly in the global emails...

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Posted by on Feb 5, 2014 in Marketing | 0 comments

2014 Marketing Campaign – Get Ready for Summer Fun!

Millions of kids agree… Summer is not complete without My Gym fun! Summer will be here before we know it, and that means soon it will be time to prepare all of your marketing for the Summer Fun campaign. To help you execute the themed campaign in your own gym(s), the following are ready for you to access: In the Print System on the Extranet: Full-page flier Half-page flier Color and black & white versions 4×6 postcard Got Print formatted postcard template also available Poster To be printed locally and hung in lobby/front window Printed ads for placing in local family guides are to be ordered through the Custom Artwork Request form, as sizes vary. Please select 2014 Summer Fun Campaign under “Artwork Type” when placing order so that artwork will match in style. In Exact Target: Global email (generic email for you to customize with your own message and offer) titled “NCAPR Summer Fun Campaign General Use Email” In the 2014 National Marketing Campaign Folder: My Gym Operations...

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Posted by on Feb 5, 2014 in General | 0 comments

Music Licensing 2014

FINAL REMINDER:  IF WE DO NOT RECEIVE PAYMENT BEFORE 2/15/14, WE WILL ASSUME THAT YOU DO NOT WANT TO BE PART OF THE PROGRAM.  PLEASE UNDERSTAND THAT THE LICENSING COMPANIES WILL NOT ALLOW US TO ADD ANYBODY AFTER THE DEADLINE. The cost to be part of the negotiated group licensing program with SESAC, ASCAP, and BMI this year is $539.  For you to be included in the program, we must receive your check or payment no later than February 15, 2014. We have had many recent conversations with the companies, and none of them are going to accept any late payers.  They absolutely will not, and we don’t have the power to get you in the program if you’re late.  Please get your payment to us in time. The music licensing companies are coming stronger at franchisees every year.  We’re certain that, if you do not choose to be a part of the group licensing program, you will be contacted repeatedly by these companies and will end up paying...

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Posted by on Feb 3, 2014 in Marketing, Technology | 0 comments

Exact Target Personalization Error

Have you tried to send an email lately, only to be stopped by this error message? This is not an Exact Target functionality error, but an MGE programming error. Please note that we are planning a massive Exact Target overhaul that will eliminate this problem over the next couple of weeks (an update on that will be sent early this week), so you will not continually run into this problem in the future. Until the overhaul happens, there are two options to fix this problem: Email Mae (mperez@mygym.com) with the name of the email you are trying to send, and specify that you are receiving the Personalization Error. She will make all attempts to fix it within one hour during MGE office hours, or by the next morning after hours. Follow the step-by-step tutorial and fix it on your own. (It’s easy; we promise!) Step 1: Select the global email with the Personalization Error and copy it to your My Emails folder. If it is NOT a global email, skip...

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Posted by on Jan 31, 2014 in Products | 0 comments

Registration Pack Enhancement: Now Including Mymo’s Adventures Online Video!

Now your new members can watch the Mymo’s Adventures video online anytime, anywhere.  Every My Gym Registration Pack now contains a full-color postcard that welcomes new members to the My Gym family, promotes the Mymo’s Adventures video, and provides members with an access code and instructions for viewing the video online.  Members can watch this fun video on any device with Internet access and a web browser, including web-enabled televisions, computers, tablets, and mobile phones.  This is a streaming video (like watching Netflix), not a download.  This convenient access to Mymo’s Adventures is sure to result in more viewings and enjoyment for your members. As our gyms know by now, the registration pack provides many important benefits to both members and franchisees.  These benefits include, among others, your display of gratitude to members for their joining, the new member’s feeling of belonging, advertising and branding for the gym, and an extension of the My Gym experience to outside the gym.  For your convenience, and as a reminder, the Registration...

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