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Posts by My Gym Administrator
Posted by My Gym Administrator on Jul 20, 2022 in Support & Programming |
Great news! MGE has tested a new hiring strategy using sponsored ads on Indeed – and we’ve seen excellent results! These tactics are covered in a new “Indeed Ads Best Practices” video tutorial that is available NOW. Please access the tutorial in MGM > Resources > Training Tools > Webinars. We believe this will dramatically improve the responses you receive on your job posts, and you do not need to be a CareerPlug Pro Plan subscriber to benefit. Please contact MGE Support with any...
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Posted by My Gym Administrator on Jul 20, 2022 in Technology |
A release is scheduled for Sunday, July 24th at 9:00 PM ET. The release will require a server reboot that may cause MGM and the website to go offline for 5-10 minutes. We aim to announce planned downtime with as much notice as possible. Sometimes, however, issues arise between announcement and release that necessitate rescheduling. We will continue to keep you updated as any changes come about. Enhancements and updates scheduled in this release: 🔷 New VIMA Signature Fields We have added new signature fields for an additional parent and chaperone. No pen icon means the VIMA has been signed by a parent. A red pen icon will continue to indicate that no signatures are on file. A new yellow icon will appear when only a chaperone signature is on file and signifies that a parent signature should be collected as soon as possible. Similarly coded reminders are shown to parents in the client interface. 🔷 New Quick search families by phone number You may now use the quick search...
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Posted by My Gym Administrator on Jul 19, 2022 in Products |
Summer is here and it is HOT! Keep one of our all-new My Gym Trucker Caps handy and beat the heat in style, all season long. We’re excited to release two NEW My Gym Trucker Caps – one is a Curved Visor Foam Trucker Cap and the other is a 5-Panel Retro Trucker Cap. These caps are perfect for staying cool, looking cool ;), and promoting your gym anywhere you go. Our curved visor foam hats are ideal for outdoor activities, especially at the beach and the park. Since the foam dries quickly, they are ideal for warm weather and water activities. Our Retro Trucker Caps are designed for superior comfort, quality, and style, highlighting My Gym’s founding year with a modern patchwork design on the front. Both of these hats are snapback adjustable! A cousin of the classic sports cap – trucker caps are incredibly popular due to their unique design, comfortable fit, and stylish wearability. Product Details – My Gym Foam Trucker Cap: Yupoong brand – 100%...
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Posted by My Gym Administrator on Jul 19, 2022 in Support & Programming |
Last month, MGE sent out an update defining some changes in curriculum along with important updates to our age groups within our Core Programs. For your convenience, the update has been re-attached, below. This week, those changes are officially live on the Curriculum Center. You will notice that the ages printed at the top of each program reflect the new age groups and that we have reintroduced Tiny Tykes as a Core Program. As a reminder, curriculum for Tiny Tykes can be accessed in the same page as Waddlers (i.e., “Tiny Tykes and Waddlers”) within the Weekly Curriculum. If you have not yet adapted your age ranges, you may continue to run curriculum exactly the same as you have been with the “Adjusted Age Groups” (aka “AAG”), that were introduced in 2021. If you are unsure how to proceed with your gym’s ages and schedule, specifically, please email support@mygym.com for assistance. One more piece of exciting news: beginning August 1st, we will be revamping the structure for the Tumbling Skill ingredient in Mighty...
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Posted by My Gym Administrator on Jul 11, 2022 in Support & Programming, Technology |
Per our recent MGM release and enhancements update, we wanted to make sure you did not miss the reinstatement of the Party Wishes automatic birthday marketing email. This is just a friendly reminder to check your transactional email templates and enable Party Wishes 1 and Party Wishes 2, located here: MGM > Admin > Email > Transactional Email Templates. We’re so happy to have these templates back and would not want you to miss out on this easy, automatic way to promote birthday parties! Should you have any operational questions, please email support@mygym.com. For technical assistance, please contact the Help...
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Posted by My Gym Administrator on Jul 6, 2022 in Products |
Flying Discs, Full-Zip Beach Hoodies, Table Cover Rolls… What do all these have in common? THEY ARE ALL BACK IN STOCK – AND JUST IN TIME FOR SUMMER FUN! Many of your favorite Merch items are back at ShopMyGym, just in time for summer plans! Here are some highlights 🙂 Unisex Beach Full-Zip Hooded Long Sleeve T-Shirt Stay cool and comfortable wherever you go this summer with our super-soft and lightweight beach hoodies! These are the same weight as our T-shirts (just 4.5 oz.), making them ideal for warmer weather. These longtime favorites are back in green and pink, and we added a premium version in heather charcoal.CLICK HERE to get yours. Flying Discs – Available in *NEW* Translucent Colors Fly into Summer with our Flying Discs in NEW Translucent Colors: Lime, Red, Blue, and Purple. Kids will love that they can see through these diss, making them an excellent giveaway that’s more fun than ever before. The discs are a great activity to keep you moving and will...
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Posted by My Gym Administrator on Jun 30, 2022 in Support & Programming |
It was fun seeing everyone on Zoom this week for the Developing Effective Communication Skills Meeting. Thank you for joining us. If you were unable to attend, you can watch the recording here: MGM Resources > Training Tools > Webinars. You will find it listed under the Virtual Interactive Training...
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Posted by My Gym Administrator on Jun 21, 2022 in Support & Programming |
We are excited to once again host a fun and informative session on Zoom! Join Angie Foote and the Support Team as we discuss interpersonal skills and ways we can develop better communication and social-emotional intelligence. We spend a good amount of time in the My Gym world with our My Gym families (sometimes even more time than with our families IRL!), and it’s important that we take care of each other and our team – no matter what role we have in the gym. This meeting is scheduled to last approximately 30 minutes and will take place at 2 scheduled times to allow for the most participation. These sessions will be identical, so please attend just one. Feel free to have a different team member attend the other session. If you chose Monday, invite everyone in attendance at your Weekly Meeting! Click here to register: Monday, June 27th, 11:00 a.m. PST (2:00 p.m. EST)Thursday, June 30th, 7:30 a.m. PST (10:30 a.m. EST) This training meeting is ideal for My Gymers of all...
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Posted by My Gym Administrator on Jun 14, 2022 in Technology |
A release is tentatively scheduled for Sunday, June 19, at 9:00 PM ET. The release will require a server reboot that may cause MGM and the website to go offline for 5-10 minutes. We aim to announce planned downtime with as much notice as possible. Sometimes, however, issues arise between announcement and release that necessitate rescheduling. We will continue to keep you updated as any changes come about. My Gym App and Zipwhip Replacement Update Per our update on April 13th, development on the My Gym app had been temporarily paused. We have since resumed work and will have clearer timelines in the coming weeks. We are still on track to launch Frontline by Twilio (Zipwhip’s replacement) very soon. Frontline will have some integration with MGM and will be available to all gyms domestic and international. There is nothing for you to do at this time; rest assured that you will not automatically be switched over to a new product without warning. You will be assisted every step of...
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Posted by My Gym Administrator on Jun 14, 2022 in Support & Programming |
For the last year, gyms all over North America and across the pond have successfully run programs with a modified version of our traditional age groups. These “Adjusted Age Groups” were implemented during the height of the pandemic, when many My Gyms were having to run combination classes, with very broad age groups due to lower enrollment. Luckily, with every passing month, we get closer to the revenue levels of where we left off in Q1 2020, due in no small part to the Premium Operations Model. This is a positive trend and a great sign for us all! That being said, it is time for My Gyms to begin phasing out the Adjusted Age Groups (or “AAG”) and return to a more traditional version of our age groups. Below, you’ll find the age groups that will define our My Gym programs going forward and indefinitely. These groupings skew slightly younger than our pre-pandemic ages, as the Little Bundles age group has been assimilated into Tiny Tykes. More information...
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Posted by My Gym Administrator on Jun 14, 2022 in Products |
Break away this year in our all-new Premium My Gym Windbreaker! Evan Prudencio at My Gym Happy Valley came up with this idea to help staff beat bad weather days, all while still staying cool, sleek, and lightweight. A great apparel option for anyone looking to stay comfortable and warm throughout the day. It is soft and stylish and promotes your My Gym! Evan even designed the windbreaker for us. Great work and design, Evan! Before we produce the windbreakers for Happy Valley, we’re giving all other gyms the opportunity to join in. This windbreaker is a great way to market your gym during any type of event. For those of you in a region with beaches, rain, and cooler climates – this is a MUST year-round, especially during the summer when you wouldn’t want to wear a heavy jacket! By the way – we realize this product has a higher cost than any other apparel item on ShopMyGym. It is priced at this level, because the jacket itself...
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Posted by My Gym Administrator on Jun 2, 2022 in Products |
Summer Camp merchandise is selling FAST…. Order your merchandise today, in time for summer!The items shown below are great for your camp registration packages, enrollment incentives, and promotional giveaways to promote your gym. Summer Camp Shirt – All kids who attend My Gym Camp are Happy Campers! Campers and staff will love wearing this fun new camp shirt that has the slogan, “Happy Camper,” with the My Gym logo on the back. Sport Water Bottle – This water bottle is great for staying hydrated and promoting My Gym at the same time! Happy Camper Wristband – This camp wristband is the perfect giveaway at Summer Camp. This wristband will grab parents’ attention and get them to ask you about Camp. This silicone Wristband has a smiley face and the phrase, “Happy Camper,” on one side and a Mymo’s face with “#MYGYMFUN” on the other. Drawstring Backpack – This backpack is so convenient. It’s perfect for kids, parents, and staff who want a lightweight, comfortable bag for bringing their belongings to the gym, school,...
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Posted by My Gym Administrator on May 26, 2022 in General |
It is unbearable to think that senseless acts of violence continue to devastate our communities across the country. The attacks at Robb Elementary School in Uvalde, Texas and Tops Friendly Market in Buffalo, NY are just two of the atrocities that have taken place in the last few weeks. I think we all feel a bit helpless, overwhelmed, and filled with a certain amount of despair; it shouldn’t be like this. MGE posted a graphic yesterday for owners to post to their social media accounts should you choose. In case you missed it, you’ll find it below. It accurately describes where our heads and hearts are right now. As always, MGE’s highest priority is to keep everyone in our gyms safe. While our complete “Active Shooter” protocol has been updated and can be found in the Operations Manual on MGM, our advice is to contact your local authorities directly and collaborate with them to create an effective safety plan. In the face of difficulties, tragedies, and strife in the...
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Posted by My Gym Administrator on May 23, 2022 in Products |
A special program deserves a special shirt, so, we’re making a new T-Shirt for the incredibly popular and fun My Gym Gymnastics program. My Gym Lake Mary came up with this idea so they could supply their members and staff with shirts that let everyone know they’re part of this amazing program. Great idea, Laura Donikowski! Laura reached out to us saying, “WE WOULD LOVVVVEEEE staff shirts with the gymnastics logo” Before we produce Lake Mary’s shirts, we’re giving all other gyms the opportunity to join in. This shirt is an effective way to promote your gymnastics program both inside and outside the gym — Think of it as your mobile billboard. 🙂 Product Details: Dark heather charcoal T-Shirt with Full Color My Gym Gymnastics logo on front4.5 oz., cotton/polyester blend (similar to Upgraded Child and Staff T-Shirts)Unisex youth and adult sizes – 2T to Adult XL How To Place Your Order: Click HERE to place your order on ShopMyGym. The shirts are in the Apparel category.Since they will...
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Posted by My Gym Administrator on May 16, 2022 in Marketing |
Previously, the Marketing Library was accessible through a direct link (mygymprint.com/art). This link is no longer active, so please delete your bookmarks. You may now access the library two ways: MGM > Resources > Marketing Tools > Marketing LibraryPrint System > Custom Artwork & Assets We are currently updating and restructuring the library assets, so please excuse our dust during this time. Feel free to contact designer@mygym.com with any...
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Posted by My Gym Administrator on May 13, 2022 in Marketing |
We are aware that the Marketing Library is unavailable at the moment and are working to restore the site as soon as possible. In the meantime, here are backup links to certain items in the library: Social PostsPhoto GalleryFacebook Videos Library 1Facebook Videos Library 2 Please contact designer@mygym.com for any items not found in the links...
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Posted by My Gym Administrator on May 12, 2022 in Technology |
A release is tentatively scheduled for Wednesday, May 18, at 9:00 PM ET. The release will require a server reboot that may cause MGM and the website to go offline for 5-10 minutes. We aim to announce planned downtime with as much notice as possible. Sometimes, however, issues arise between announcement and release that necessitate rescheduling. We will continue to keep you updated as any changes come about. Online Freezes We have received reports that freezes done online by parents are not working as intended. Incorrect dates might be shown in the client interface and on the class roster. The fix will be released with this MGM update. In the meantime, we recommend either 1) temporarily disabling online freezes or 2) catching freezes as they come in, undoing them, and then redoing them in MGM. We apologize for the inconvenience. Enhancements and updates scheduled in this release: 🔷 New Manually Extend Trials in MGM Manually extend trial periods in MGM to give customers extra weeks by clicking the green icon...
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Posted by My Gym Administrator on May 10, 2022 in Equipment |
It has come to our attention that some climbers have become unsteady or wobbly. Tightening the climber’s bolts may help, but we understand that, in some cases, this fix is only temporary. We are working on a solution to remedy this issue. In the meantime, if you feel your climber is too unsteady or wobbly to safely keep on the floor, please discontinue its use and remove it from the floor immediately. Disassembling the 4 panels will likely be necessary for storage reasons. To help prevent this from happening or worsening, please use furniture sliders when moving the climber during setups. Please be on the lookout for a future update regarding directives to remedy this issue. If you have questions, please email Tom at...
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Posted by My Gym Administrator on May 10, 2022 in Uncategorized |
We know how important it is to foster a love of reading in our little ones. That’s why Mymo’s Book Corner is one of our favorite partnerships. We’re excited to announce that a new round of books from brand new publishers will be sent to your gyms in the coming weeks. Please feel free to donate your previous books to make room to display the new titles. Publisher: HOLIDAY HOUSE Ready! Said RabbitBeatrice Bly’s Rules for Spies 2: Mystery GooWe Play Soccer/Jugamos al Futbol (This book is in English and Spanish.)After the Buzz Comes the Bee Publisher: INSIGHT EDITIONS Ninja Life Hacks (series) Meet the Ninjas: The Ultimate Ninja Guide to Life Ninja Life Hacks: Let’s Talk Conversation Deck Ninja Life Hacks: Ninjas Have Feelings Ninja Life Hacks: Night Night Ninja Please remove the previous books, take a picture of the new books displayed in your gym, and send it to...
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Posted by My Gym Administrator on May 6, 2022 in My Gym Foundation |
Celebrate KINDNESS with the My Gym Foundation by purchasing limited edition merchandise during their Campaign for Kindness! WHO: Everyone! WHAT: A fundraiser to unify kindness in our country simply by purchasing and wearing a shirt! WHERE: Everywhere, but especially within the My Gym Community! WHY: Because there is great power in kindness! WHEN: May 13th through May 27th HOW: Spread the word through social media to your clients. We will take care of the rest! The My Gym Foundation is thrilled to be partnering with the online platform, Bonfire, to introduce a LIMITED EDITION MGF Kindness Campaign. Bonfire’s vision so perfectly aligns with that of My Gym and the Foundation by “strengthening communities that inspire a kinder world.” From May 13th through May 27th, exclusive MGF apparel will be available on Bonfire’s website. 100% of the proceeds will go directly to the Foundation in an effort to help even more children in need. From toddler sizes to extensive adult sizes, there is something for everyone! Please celebrate the power...
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Posted by My Gym Administrator on May 3, 2022 in Support & Programming |
It’s been over a year since the Premium Operations Model was released. To date, 153 US and Canadian gyms (out of 168 total) made the switch to the model. A few of the comments we hear from franchisees: My enrollment is still growing, but revenue is back to “normal.” I don’t need to be in the “300 or 400-kid club” anymore… I’m above pre-pandemic revenue with less stress! The POM model saved my gym! Raising prices 30-50% was only one piece of the POM puzzle. Many locations have remodeled their gyms and updated equipment. These updates will continue to bring a positive return on the investment and boost the brand for years to come. Trials with auto-enrollment have also performed extremely well. A 35-45% “guest to enrolled” conversion was the norm pre-pandemic. With the new system, a 50-60% “trial to enrolled member” is the baseline. Of course, without all of the sales conversations, sales training, etc. Many locations are bringing in 30-50+ leads a month with the Facebook Ads...
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Posted by My Gym Administrator on Apr 25, 2022 in Marketing |
Hello! We have created a new recruitment/hiring video for you to use on your social channels or other recruitment sites. The footage was shot when masks were more prevalent, so there are masked individuals in the video. We are working on capturing more “no-mask” footage to be used in this video as well as in other new promotional videos. Link to video: https://www.youtube.com/watch?v=GIfShS5KEyY You can also download the video file here: https://app.box.com/s/vk8n3d47k9zzc9jx4d4cv6wphuqje8kj Please contact marketing@mygym.com with any questions. Thank...
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Posted by My Gym Administrator on Apr 21, 2022 in Technology |
You have probably seen this scary looking message at the top of Zipwhip: This means just as the message states: April 30, 2022 is the last day that MGE can make any changes to our corporate account. This does not affect gyms. Zipwhip’s official shutdown date is still December 1, 2022, though our transition plan will have us on a new platform well before that. Another update will be sent when we are ready to roll the new platform out to the first group. Please feel free to contact Mae Perez at mperez@mygym.com with any...
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Posted by My Gym Administrator on Apr 21, 2022 in Technology |
Did you know that you can create custom access privileges for MGM login accounts? Go to Admin > Login Accounts and click Permissions next to the user you wish to modify. Select or deselect the areas of MGM to give access. Add new permissions as the user gains more responsibilities. Techy Bonus Tip: Have you ever logged in and all of a sudden couldn’t see specific sections or menus? Check the username’s permissions; it is possible the options were unchecked. Contact the Help Desk for assistance if the issue is happening on your main/only login. We hope you found this...
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Posted by My Gym Administrator on Apr 16, 2022 in Technology |
Today’s release will be rescheduled for a later date this week. As always, we aim to announce planned downtime with as much notice as possible. Sometimes, however, issues arise between announcement and release that necessitate rescheduling. We will send another notice when a date has been scheduled. Email Marketing ImagesThe Top Photo and Photo Library fix that was announced in the April 14th update is included in this release. All images that existed in your email campaign as of April 14th were updated with the new server’s URLs. If you need to add new images or change a header in a campaign, please contact Mae Perez at mperez@mygym.com for prompt assistance. We know that this is a lot of information to absorb and it can be confusing to know who or what is affected, so we thank you for your patience during this time. To err on the side of caution, contact Mae to have your campaign quickly reviewed before it is sent. Thank you,MGE Tech...
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