Posted by on Jan 26, 2022 in Marketing | 0 comments

New Facebook Video Ads Now Available

We have added several new videos for you to use in your Facebook Ads.  Please note that the ads in the videos intentionally contain less text than they did previously.  They also do not contain a specific trial offer (2 for $2, 2 for $29, etc.).  Having shorter copy in video ads will increase the performance of your ads, decrease the likelihood of having your “reach” limited, and lessen the chances your ad/account will be flagged.  You can read more about this issue in this blog post. You can view and download new and previous Facebook Ads here:  MGM > Resources > Marketing Tools > Marketing Tutorials Please email marketing@mygym.com with any...

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Posted by on Jan 24, 2022 in Technology | 0 comments

MGM Release and App Update

MGM Release A release is tentatively scheduled for Saturday, January 29th at 9:00 PM ET. This release includes minor bug fixes. The release will require a server reboot that may cause MGM and the website to go offline for 5-10 minutes.  My Gym App Update Our new app is almost here! We are submitting to the Apple app store in mid-February (Android to be released soon after), which should take a few days for approval and publication. This will be a soft launch to our franchisees; we will provide marketing materials to use for announcing the app to your customers after the soft launch...

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Posted by on Jan 21, 2022 in Technology | 0 comments

MGM Tips & Tricks #1

Oh no! Did you hit “Send Campaign Now” but see a typo in your email? Not to worry; you can continue editing your email, and even adjust your email lists, up until the minute before your email goes out. Emails are held in a queue until 5 minutes past the top of the next hour. If you catch your mistake at 9:26 AM, you can still fix it up until 10:05 AM. Just try not to cut it too close. 🙂 The same grace period applies to prescheduled emails. You may continue editing the campaign and lists up until 10:05 AM the day of the scheduled send. We hope you found this helpful!+++  MGM Tips & Tricks is a new recurring series designed to share “tech life hacks” that you might not have been aware of...

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Posted by on Jan 21, 2022 in General | 0 comments

Grand Opening in New Tampa, FL

We are thrilled to announce the first Grand Opening in 2022. Summer Kozon took over operations and relocated the New Tampa My Gym to a beautiful new space. The community is thrilled for her reopening and has been behind her every step of the way. Warm wishes and congratulations can be sent to newtampa@mygym.com....

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Posted by on Jan 10, 2022 in Support & Programming | 0 comments

Confirmed Positive COVID-19 Protocol Has Been Updated

The “Confirmed Positive COVID-19” protocol has been updated with information on how to handle COVID-19 quarantine, staff members getting COVID-19, classes, party bookings, and other circumstances.  Please review this updated information at your earliest convenience to understand how to best handle a COVID-19 case in your gym.  In case you missed it, please click here to read an important message from My Gym Enterprises CEO, Cory Bertisch (posted on Facebook Owners Group on 1/3/2022). Please contact support@mygym.com with any questions. ATTACHMENT REFERENCED: Ops Manual > Policies and Guidelines > Illness and Health Policies and Procedures > Confirmed Positive COVID-19...

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Posted by on Dec 23, 2021 in Technology | 0 comments

MGM Update – What’s Coming in 2022

The last 21 months have tested us all, and MGM was no exception. Alongside the Operations Team, Tech has made the most significant changes to MGM since the launch of MGM 3.0 in January 2016. We have crossed off a huge chunk of our wish list, but MGM remains a living system that will continually improve next year and beyond. We are already hard at work on big things coming in 2022: My Gym App We are currently in the late testing stages of the My Gym utility app. Customers will be able to access their accounts to book classes, camps, and parties in a more streamlined fashion on their mobile device. We anticipate the app being available for download in the App Store and Google Play store in late January 2022. Integrated SMS / Zipwhip Replacement We are in talks with a new texting company to replace Zipwhip, which is retiring its SMS platform in December 2022. The new texting service will be fully integrated with MGM in...

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Posted by on Dec 22, 2021 in My Gym Foundation | 0 comments

Our Deepest Gratitude

With another trying year coming to a close, the My Gym Foundation thanks you dearly for the tremendous support during these unprecedented times. As the pandemic continued, the critical needs of families of children with disabilities grew significantly. Without your help, these children would not have received the life-changing equipment needed to improve their daily quality of life. Thank you so very much. HALLOWEEN WAS A MASSIVE SUCCESS!From your Halloween party contributions to your Guess the Jar donations and everything in between, YOU raised over $18,000 for children in need! We could not be more thankful for such an amazing start to the giving season! WE LOVE OUR MY GYM FAMILYThis holiday season, MGE opted to feature the Foundation in the December Monkey Business newsletter. As soon as the newsletter hit, donations from YOUR My Gym communities began flooding in! More than 200 people donated, and the Foundation raised over $10,000! We are forever grateful. It was truly unbelievable and such a testament to what we already knew –...

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Posted by on Dec 21, 2021 in Support & Programming | 0 comments

Curriculum Additions in January 2022

January will be here before we know it (and not a moment too soon, right?), and we’re excited to tell you about some added extras you’ll soon see in the Curriculum Center. New tools! First, we are adding a couple of tools to make your lives in the gym a bit easier! In addition to the Weekly Equipment Pull List, we will now also include a Weekly Meeting Agenda and a Suggested Floor Map. The Weekly Meeting Agenda will accompany the Weekly Curriculum and will replace the boiler-plate document found on the Operations Manual. The new version contains more information and guidance from MGE than the previous incarnation and can be downloaded and edited according to your needs. The MGE-provided agenda items include a weekly Team Training Plan assignment, suggested staff games, pertinent MGE updates, a glance at upcoming dates/potential events to plan for, and other “need-to-knows.” We hope this helps streamline training and makes your Weekly Meeting a smoother process to plan overall. The Suggested Floor Map is...

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Posted by on Dec 6, 2021 in Products | 0 comments

Shop My Gym Holiday Schedule

Happy Holidays from the Shop My Gym team!  At the end of December, we’ll be reorganizing and getting ready for an exciting 2022, so be sure to place your orders ASAP for any items you’ll need for the end of the year. Our holiday schedule is as follows: Monday, 12/20/2021:  LAST DAY OF SHIPPING FOR 2021Orders must be placed by 9:00 a.m. PST to ship this day. Any orders placed after 9:00 a.m. PST will ship on January 3rd, 2022. Tuesday, 12/21/2021 through Sunday, 1/2/2022:ShopMyGym.com will be open for orders.Orders will not ship during this period.Office will be closed.For urgent customer service matters, email merch@mygym.com. Monday, 1/3/2022:  Office is open and shipping resumes. Click here to order from Shop My Gym now.  We’re looking forward to a healthy and prosperous New Year for...

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Posted by on Dec 3, 2021 in Products | 0 comments

Order Your My Gym Holiday Gifts Now

Promote your gym and spread My Gym holiday cheer to members, friends, and family with My Gym-branded products from Shop My Gym. Holiday Gifts for Staff – Thank staff for an amazing year*NEW* Premium My Gymer Coffee Tumbler – a great option for your team to stay caffeinated without spilling on the gym floor!My Gymer T-Shirt and Tank – Your staff are the true “My Gymers.” Show them your appreciation with this stylish shirt.Pants, Leggings, and Shorts – This performance apparel will keep them comfortable, flexible, and looking sharp.Jackets, Pullovers, Long Sleeve Shirts, and Fleece Vests – Keep them warm and cozy during the holidays.My Gym Ornament, Mymo Plush Doll, and I Heart MG Coffee Mug – These fun logo products are a big hit with My Gymers. Holiday Gifts for Members – Thank them for being a part of your program with logo products that keep My Gym top of mindMy Gymer Coffee Tumbler – a great way to show them your appreciation and keep My Gym front...

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Posted by on Dec 2, 2021 in My Gym Foundation | 0 comments

A Week of Giving

“Somewhere inside all of us is the power to change the world.” –Roald Dahl My Gym Enterprises, in conjunction with the My Gym Foundation, is proud to announce our first ever Week of Giving – the week of December 13th. It will be an event for gyms nationwide to participate in “together,” as we all take a moment to express our immense gratitude by giving back to our underserved communities locally. My Gym has joined forces with the nonprofit, Hashtag Lunchbag, to create a simple and successful meal distribution plan for those in need. Here is everything you need to get started: Ops Manual > My Gym Foundation > Week of Giving Directives and Printable Grocery ListMarketing Library > Seasonal Graphics > Week of Giving Social Media Graphic Let’s work together to continue to make My Gym a community of kindness, compassion, and generosity. We thank you dearly for your support as we strive to make the world a better place, one lunch bag at a time. If you...

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Posted by on Nov 23, 2021 in Products | 0 comments

NEW PRODUCT at ShopMyGym.com!

We’re proud to introduce the *NEW* Premium My Gymer Insulated Coffee Mug. Our My Gymer definition shirt is so popular that we thought, “What better than to add this definition to a mug!”  Now you can carry your My Gym spirit around with you wherever you go. Start your day with this sleek insulated coffee mug that features the “My Gymer” definition on the front.  Everyone’s going to want to use this one for their morning coffee, hot cocoa, and more. FEATURES Double-wall, vacuum-insulated 18/8 stainless steel tumbler with powder-coated finishCopper lining that keeps drinks cold for up to 24 hours and hot for up to 12 hoursBeautifully-accented cork wood bottomEco friendly, free of single-use plastics This makes a great staff gift and retail item.  Just think…  Your members will be reminded of My Gym every time they take a sip from their mugs! Head over to ShopMyGym.com to purchase mugs for the whole staff...

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Posted by on Nov 22, 2021 in Support & Programming | 0 comments

Training Best Practices

Striving to become a better trainer? Know someone who needs to improve their trainer proficiencies? Yes?! Well, then you’ve come to the right meeting! No two trainers are exactly the same, but the tools they use, the content they teach, and their skill in meeting a trainee’s learning style is important for a trainee’s development, effectiveness, and happiness in the new job. Owners, directors, and head trainers must not only possess strengths in teaching and leadership but also the knowhow and ability to: Prepare and planMake adjustments to training plans when necessaryProvide support to trainees throughout trainingEnsure that not only “what” you teach your employees but “how” you train them sticks with them and really makes a difference in your gym’s day-to-day operations Phew! Training is HARD, and Dominique Recinos wants to help you become a better trainer! Sign up to hear about the philosophy of training and acquire the tools needed to improve retention among your trainees. 😊 When?Wednesday, December 1, at 12:00 PM PTWhere?Click on the Zoom...

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Posted by on Nov 18, 2021 in My Gym Foundation | 0 comments

These Kids Need You!

We at the My Gym Foundation are so grateful for the support you showed during your Halloween fundraisers in October. Thanks to YOU, even more children will receive equipment critical to improving their daily quality of life. While gifting and fundraising was minimized during the pandemic, we have seen a significant influx of children in need over the past several months. That’s why we are relaunching our special holiday fundraiser to purchase Firefly GoTo Seats for many of our sweet kiddos. A Firefly GoTo Seat allows a child to sit independently, which would enable participation in family activities this holiday season. Imagine the joy and satisfaction of providing families the gift of an inclusive setting for holiday dinners where everyone belongs at the table. This is well within reach. HERE IS WHERE YOU COME IN  We are looking for gyms that will volunteer to raise $200 each to help purchase a GoTo Seat for a child in need. If you are able to help, please reach out to Amy...

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Posted by on Nov 16, 2021 in Products | 0 comments

Shop My Gym Thanksgiving Schedule and a BIG Restock

We are pleased to announce a large restock at Shop My Gym by the week of December 6! Not only will we have full stock of most of our Registration and Kid’s Birthday shirts; our ever-popular staff shirt in Heather Heliconia (pink) will finally be back! We are also stocking up on winter goods, including sweatshirts and jackets, and we’ll introduce a new Holiday item we know you’ll LOVE! Keep an eye out for the update coming soon. You won’t want to miss this one  Thank you for your continued patience and understanding as we navigate an unusual year. We’re here if you need anything. SHOP MY GYM HOLIDAY HOURS Please note our last day of shipping before Thanksgiving is Monday, November 22. If you wish to have an order sent out Thanksgiving week, please place your order no later than 10:00 AM PST on Monday, November 22. Any orders placed after this time will be sent out the week after Thanksgiving. THANK...

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Posted by on Nov 10, 2021 in Support & Programming | 0 comments

Putting the FUN back in My Gym Fun!

#MyGymFun is more than just hashtag – it’s a rallying cry. Have! Fun! At! MY GYM!!  No, but for reaslies… Being a great My Gymer requires confidence, energy, positivity, and a can-do attitude. The job itself is full of hard-won effort and the smiles from our kiddos is the most rewarding thing, of course, but shouldn’t the job be fun for you, too? How about the MOST fun you’ve ever had at work? With that in mind, it’s time for a quick self-assessment: Do you have joy in your heart when you come in to work every day?At the end of the day, does your face hurt from smiling (in a good way)?Are you making it rain “10s” whenever you evaluate the FUN factors in your CQCs?Would the kids in your gym describe you as fun? Funny? SOOOOO fun *and* funny?Is the vibe in your gym light, positive, and joyful? If you found yourself answering “no” or “maybe” to any of the questions above (no shame!), this Interactive Training...

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Posted by on Nov 8, 2021 in Marketing | 0 comments

Facebook Advertising during the Holidays

This is a reminder that, if you are running Facebook Ads, it is very likely that the cost of leads will increase dramatically in November and December.  This is the prime season when retailers advertise the most, and we’ll end up competing for the same audience on Facebook/Instagram.  What does this mean for your My Gym ads?  We advise that you watch your “Cost per Lead” closely.  At the end of the week: Set the date range to “the last 7 days” and note your “total spend” and “cost per lead.” Do that again for the “last 30 days” date range and note those same numbers. Do this once more for the month of September and note those numbers. What to look for:This will give you a good idea of what your total spend and cost per lead were in these previous time frames, which will help you decide if you should continue advertising or not. Focus on your “cost per lead.”  A cost per lead around $8 – $15 is common.  That...

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Posted by on Nov 8, 2021 in Products | 0 comments

Supply and Stock Update from ShopMyGym.com

We wanted to send a quick update to let you know that, while we are working diligently to stock as much as we can, we are still experiencing delays with product. Please see our update from September below and don’t hesitate to reach out with any questions. Thank you for your patience and understanding. -Your Shop My Gym Team — 9/1/2021 We know ShopMyGym.com is critical to the success of your business, especially as you hire new staff and increase your membership numbers. To help you navigate and anticipate stock availability in the coming months, we want to provide as much visibility as possible into what lies ahead. You may have seen a shortage of product availability on ShopMyGym.com. Our goal is to always have stock of all products available, however, we have experienced increased delays on production time and shirt availability. We are seeing a high-demand, low-supply challenge across the board with our suppliers and have seen that this is the case with most companies around the world....

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Posted by on Nov 2, 2021 in Support & Programming | 0 comments

Mandate Compliance Survey 2021

MGE would like to express gratitude and appreciation to all our hardworking franchisees. We are still on the road to recovery and understand this year has been busier than ever! To conduct the annual mandate compliance checks, we are providing the Mandate Compliance questionnaire in a survey format this year. We appreciate your time and attention in completing this survey, which is due by 12/15/2021, and our MGE Support Team will be following up as needed. Click here to complete the required Mandate Compliance checklist. As always, please reach out to support@mygym.com with any...

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Posted by on Nov 2, 2021 in Support & Programming | 0 comments

Skill and Development Sheets/Emails

We’ve converted all available Skill and Development Handouts into email format. They have been loaded into your MGM Email Marketing System in a folder called “Skill and Development.” You can use these emails to promote classes, or send them to current members to show value.  Note:  Because of the complexity in creating the emails as well as our desire to make them visually appealing, the copy in the emails is not editable. Please read them carefully to be sure all is applicable to your gym. The following classes have Skill and Development email templates: Little BundlesTiny TykesWaddlersGymstersTerrific TotsMighty MitesWhiz KidsNinja...

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Posted by on Nov 1, 2021 in General | 0 comments

Grand Opening in Topeka, KS

We are extremely pleased to announce the Grand Opening of our newest location in Topeka, KS. Owners Cayla and Troy Brown joined the My Gym family in 2019 after retiring from impressive careers with the U.S. Army. Since then, they have done a great job integrating into the community that has welcomed them with open arms. Warm wishes and congratulations can be sent to...

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Posted by on Nov 1, 2021 in Products | 0 comments

Everything Must Go!

As we continue to launch new high-quality products on Shop My Gym, we are clearing out our current stock to make room for new items. This week only, we are running an (almost*) “Everything Must Go” sale on ShopMyGym.com! Most products on the site are 15% off until Sunday, November 7th, so head on over to ShopMyGym.com and jump on this great offer today! *Note: The My Gymer Shirts, Upgraded Standard Unisex Staff Shirts, Upgraded Child Logo Shirts, and all Registration Packs are ineligible for the discount. Questions? Email merch@mygym.com; we’ll be happy to...

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Posted by on Oct 29, 2021 in Strategic Partners & Sponsors | 0 comments

Netflix Partnership Complete

Thanks for all the amazing participation on the Netflix Ridley Jones and Ada Twist partnership. The success of these sponsorships depends on the enthusiasm and compliance of each and every participating gym. We thank all of you for supporting important programs such as this as we continue to grow and strengthen the My Gym brand. Please remove your Netflix posters, standees, and window clings as of October 31st. Thank...

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Posted by on Oct 26, 2021 in Products | 0 comments

Introducing our NEW My Gymer definition shirt

You may have seen our Facebook Contest to find the true definition for My Gymer back in August. Well, the moment has finally arrived to reveal the real meaning right on our NEW Premium “Toddler and Me” shirt set! This definition is the combination of suggestions from three gyms. Thank you, My Gyms Orange, Henderson, and Frisco! We are all proud to call ourselves My Gymers. This premium, stylish new design is available in a limited-edition teal woman’s tank and unisex T-shirt to be paired with an adorable maroon toddler and youth T-shirt. The “Toddler and Me” combination is sure to impress your members as you implement the POM model. It will be a great source of additional revenue for your gym. We recommend taking “preorders” from your members to purchase a batch from Shop My Gym with the suggested retail cost: YouthYOUR COST: $12SUGGESTED RETAIL: $18-$24AdultYOUR COST: $14SUGGESTED RETAIL: $21-$28 This is just the beginning of a series of new and stylish My Gym products to enhance your...

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Posted by on Oct 25, 2021 in Support & Programming, Technology | 0 comments

Notice of Zipwhip Shutdown in 2022

All account holders should have received an email from Zipwhip titled Important Announcement: Date of eventual Zipwhip software shutdown. The end-of-life date is scheduled more than one year from now on December 1, 2022. MGE is prepared to make a timely switch to a new provider well ahead of this date. We will send an update with more information in mid to late...

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