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Posts by My Gym Administrator
Posted by My Gym Administrator on Jul 20, 2018 in Marketing, Support & Programming |
Tired of throwing away class schedules? Or finding them crumpled up on the floor? Tired of printing 100s, only to notice a mistake (oops)? Want to save a little money and be green? It’s time to “Let it go!” Our stance on class schedules remains that printing is not necessary; we recommend displaying your schedule on the wall, and another on the counter. How many of your parents have a smart phone? Yup, they’ll be happy to snap a pic instead. What about at an event out of the gym? Use a tablet and one class schedule in a flyer folder, and print a Moments That Matter flyer with a great offer instead. Consumers will automatically check your website for your class offerings. BAM! This will not only make your life easier; it will show that our brand is professional and up to date. To order a Wall Schedule: Choose the 11×17 full-color poster class schedule from the Print System. Print one copy locally, or use Vistaprint. That said,...
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Posted by My Gym Administrator on Jul 20, 2018 in My Gym Foundation |
Please take a few minutes to watch this video with your team during your weekly meeting. Then, give the activity a...
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Posted by My Gym Administrator on Jul 17, 2018 in My Gym Foundation |
Thank you to everyone who participated in July’s Appropriations. While the votes were very close this month, the child you’ve selected to receive a gift is: Henry (Age 7, Texas) Condition:Henry has severe spastic quad CP, HIE, and respiratory problems and is nonverbal. Request:Go-To Seat by Firefly Cost:$505 “OMG, what a difference it will make in our lives if he could sit close to his cousins on the floor and play since he’s unable to sit a long period of time” – Henry’s Grandmother, Primary Caregiver — WE ALSO HAVE A VERY SPECIAL UPDATE FOR YOU! We recently received an update for Gabriella, the child you selected in May: Two-year-old Gabriella is a twin; but, sadly, her sister, Julliana, passed away after one year. Gabriella was born with severe brain injury and cerebral palsy. She has impaired vision and very tight muscles, and cannot hold her head up or sit on her own. THANKS TO YOUR HAVING SELECTED GABI, she was gifted a special Firefly Splashy Bath Chair. Now...
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Posted by My Gym Administrator on Jul 13, 2018 in Marketing, Technology |
We were hopeful that we could bring you an amazing new, easy to use, cutting-edge email platform in ReachEdge. As you know, we have had several delays due to a variety of development hurdles and testing hiccups. Though we know many of you are eager to move away from ExactTarget, we do not want to roll out a replacement that isn’t 100% ready, glitch-free, and even better than the original. We have made the difficult decision not to continue forward with ReachEdge as our new email marketing platform. The ReachEdge team has been wonderful and has spent hundreds of hours converting their platform into a custom email solution for My Gym; but, in the end, it is simply not meeting our organization’s unique needs. So what’s next? We are currently testing 3 tried-and-true platforms and plan to release more information, webinar dates, and onboarding schedules very soon. ExactTarget will continue to be available until we are ready to make our move. There is currently a scary looking message that...
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Posted by My Gym Administrator on Jul 13, 2018 in My Gym Foundation |
This week, we invite you to watch a special video from MGE Support member, Ally Grist. Please take a few minutes to watch this video with your team during your weekly...
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Posted by My Gym Administrator on Jul 12, 2018 in Support & Programming |
Attention owners! Is your Director an amazing leader? A take-charge go-getter? A knowledgeable, well-rounded master of the gym? If so, you may want to consider nominating him or her for My Gym’s prestigious Director of the Year award! This award is for the director who has gone above and beyond the call of duty in operating, caring, and living as though he or she were the owner of your My Gym. If you would like to nominate your director for Director of the Year, the following criteria must be met: He/she has held the position of Director for at least 9 months of gym operation. Your director is a My Gym expert in all areas (teaching, running day-to-day operations, connecting with staff and families). He/she has been able to train and retain staff by teaching them to be My Gym experts. The gym is in compliance with all mandates and policies to date. Please click here to submit your Director of the Year nomination. All nominations are due by...
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Posted by My Gym Administrator on Jul 11, 2018 in My Gym Foundation |
Through 2018 and beyond, we will strive to bring MGCA to life in your gyms through national fundraisers, the MGCA Moment, and Appropriations. We not only want your team to be connected to this meaningful nonprofit; we would love your members to have a personal understanding of how your collective efforts can make a difference. To show our appreciation for your hard work and commitment to children facing challenges, you will receive two special items from us: a wall poster and a window cling. They should arrive at your gym in the next couple of weeks. Please display these items with pride, knowing you are bringing joy to ALL children, no matter their abilities. THANK YOU so much for your hard work and...
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Posted by My Gym Administrator on Jul 9, 2018 in Technology |
Online Forms have been enhanced and combined with the Articles section of MGM. Please take a moment to view your online forms by going to Admin > Website > Articles / Online Forms and enabling them on your desired website sections. If you have any questions about Online Forms, contact the Help Desk or...
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Posted by My Gym Administrator on Jul 6, 2018 in Products |
My Gym’s alcohol free pen spray hand sanitizer is a safe and effective alternative to alcohol-based sanitizers. This convenient sanitizer is a great giveaway for current and prospective members, and an effective and affordable vehicle for promoting your gym. With the bright, colorful My Gym label, your members will think of My Gym whenever they see and use this practical gift. Safe, water-based, alcohol free formula Fragrance free Gentle on hands and moisturizing Kills 99.99% of germs, bacteria, viruses, fungi, and molds that may cause illness and infections Slim 0.33 fl. oz. (10ml) pen spray with a leak proof cap Easy to carry in a purse, backpack, diaper bag, or vehicle Give to current and prospective members to promote your gym Sold in packs of...
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Posted by My Gym Administrator on Jul 5, 2018 in My Gym Foundation |
Here is your MGCA Moment to complete with your team this week: You can make a difference! Please help us choose our final July MGCA gift recipient. We have $500 remaining in the month’s budget, and we are sending 3 candidates and their stories for your review. They are all truly deserving, yet only one can be awarded. Please help us by clicking here where you’ll find directions on how to cast your vote. Please submit your votes by Sunday, July 15th. Votes nationwide will be tallied, and the final July gift will be awarded. We thank you in advance for your participation. The My Gym Challenged America...
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Posted by My Gym Administrator on Jul 5, 2018 in General |
Business partners, Jill Barbee and Annie Markowitz, recently purchased the Northridge, CA location. You can congratulate them...
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Posted by My Gym Administrator on Jul 3, 2018 in Marketing |
Great news! Your new My Gym Vistaprint Portal is open and ready for orders! But wait! Before you go shopping, please review this very important Vistaprint Companion (also available on the Vendors section) so you understand the ins and outs of this great new partnership. Send any questions about the portal to marketing@mygym.com and graphic design questions to designer@mygym.com. +++ My Gym Vistaprint Portal Companion We’ve worked with Vistaprint to provide you high-quality print items, in a wide range of quantities, with an easy-to-use website and ordering system. Please read this guide before placing an order. Portal Website (US): https://mygym.go.customprintcenter.com/ You must create a new account on the My Gym portal; logins for the main Vistaprint site will not work. Immediately after creating an account, go to My Account > Account Details and add a shipping address to your Address Book. The portal for Canadian gyms will be available within two weeks. Philosophical Change Printing has evolved over the years. Print shops no longer “mass produce” items to be...
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Posted by My Gym Administrator on Jun 29, 2018 in Marketing |
During the month of July, we will be celebrating our nation’s birthday by giving away a birthday party each Monday in July!!! This is going to be a great social media promotion to help boost your followers and generate engagement on Facebook and Instagram. Studies show that brands that run a contest gain as many as 34% more followers during a social media contest than during normal marketing methods online. Participating is fun and easy! What to do: To spread the word of this incredible contest with your followers, simply share the original MGE post OR the post below with the appropriate link each Monday morning. Anyone who comments on our original MGE post will be entered to win. Important to know: Only entries on the My Gym Chidren’s Fitness Center – Official Fan Page weekly post will be accepted. Contest is valid in the U.S. and Canada only. Instagram posts will direct customers to the original Facebook post. Copy to be posted on MGE Facebook page and shared...
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Posted by My Gym Administrator on Jun 27, 2018 in My Gym Foundation |
The response to the MGCA Button-Up Challenge has been exciting, and we love it! Many gyms have participated along with your MGE team, and the current time to beat is 13.62 seconds. The DEADLINE TO PARTICIPATE HAS BEEN EXTENDED TO FRIDAY, JULY 6TH to give you a chance to enter the raffle. All video submissions on our original post in the MGE Community Board will be entered into the raffle to WIN A SHOPMYGYM.COM gift card! Our raffle winner will be announced next week in the Update Update. See details below, and GOOD LUCK! +++ Last Friday, we launched our new weekly MGCA Moment program. Each week, we will send you a quick activity, appropriations, or fact designed to give you a better understanding of what our MGCA applicants experience through their physical or cognitive challenges. These MGCA Moments will be very quick and should be incorporated into your weekly team meeting. While they are not mandatory, we strongly recommend you participate each week to gain perspective of the...
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Posted by My Gym Administrator on Jun 27, 2018 in General, Support & Programming |
We want to ensure that all staff members and clients are safe at all times. In today’s world, it is important to be prepared in case there is ever a nearby threat to you, your staff, or your clientele. MGE has deeply considered national protocol available from the FBI and law enforcements agencies, and we have researched many protocols instituted in schools and daycares. Our formal advice, however, is to contact your local FBI Field Office or Police Department to devise and implement a specific Active Shooter Protocol (ASP) – one that will be most effective for your specific My Gym location and your team. After collaborating the appropriate protocol for your My Gym, you can educate and train your team members and then practice with them. Even if you already have an Active Shooter or preventative plan in place, still contact your local Police Department or FBI Field Office so they can verify that your plan is the most effective for your My Gym. If you have difficulties...
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Posted by My Gym Administrator on Jun 20, 2018 in Support & Programming |
We’re so excited that so many gyms are running successful Ninja programs! Nothing pumps us more than when we hear stories of how older kids are flooding into My Gym to take this fun, challenging core class. Get ready… Because we’re holding a Ninja-specific “Ask Me Anything” (or AMA) that we know you’ll find valuable whether you have five classes or just one on your schedule, or you’re considering adding Ninja but haven’t yet taken the plunge. Join us next Monday, June 25th, for this one-day-only AMA hosted by MGE Support! This discussion will be hosted on Facebook Live. Be sure to join us at 12:30pm PDT in the MGE Community on Facebook for a fun and lively discussion. Bring your questions regarding the Ninja Training program, and we’ll answer them for you – LIVE! IMPORTANT NOTES: We make every effort to place group discussions during times we feel will work for most of the My Gym Family. Of course, this is not always possible; so, after the Facebook...
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Posted by My Gym Administrator on Jun 19, 2018 in Marketing |
My Gym’s 35th Anniversary Celebration – Not just an Open House – This campaign is the perfect opportunity to promote My Gym during a month-long celebration and enrollment drive concluding with a big community event Open House. The 35th Anniversary Celebration Directives are now available. These directives include everything you need to plan, strategize, and implement the 35th Anniversary in your gym. The directives are attached here, and also located in: My Gym Operations Disc / My Gym Operations / Marketing Manual / Marketing Information and Directives / Special Events / 01 – Open House and Enrollment Nights / Open Houses. Please contact the Support (support@mygym.com) or Marketing Division (marketing@mygym.com) with any...
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Posted by My Gym Administrator on Jun 14, 2018 in My Gym Foundation |
Thank you to everyone who took the time to sit with their teams to help MGCA select its final grantee for the month of March. We understand how difficult this process is and appreciate your support and feedback. Unfortunately, while we wish we could grant every request we receive, we are unable to do so because of the overwhelming number of applications that come in. This month, the child with the most votes was: Isabella (Age 11, Texas) Condition: Isabella was born with 22q.11.2 deletion syndrome and was diagnosed with cancer in December of 2017. Request: 5 Foot Weighted Blanket Himalayan Salt Lamp Muted Designer Hearing Protection for Kids Chill Sack Beanbag Chair Cost: $360 “Our only income is child support and SSDI, and I believe these items will help keep up with therapy and calm her anxiety.” – Isabella’s Mom Thank you for your time and support during this heartbreaking...
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Posted by My Gym Administrator on Jun 13, 2018 in Support & Programming |
We are happy to notify you that the Tiny Tykes Philosophy Training Course is finalized and available for use along with quizzes for each unit. Completing these courses is a lengthy process, however, we are working hard to get them to you in the timeliest manner possible. Note: Please remember that each staff member must have his/her own MGM login in order to take courses and have the results...
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Posted by My Gym Administrator on Jun 11, 2018 in General |
We would like to welcome our newest franchise owners from Santa Clara, CA, Srikanth Gopalan, his wife, Mohana Deshmukh, and their partner, Ananta Goyal. You can congratulate them at...
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Posted by My Gym Administrator on Jun 9, 2018 in Technology |
Dear Franchisees, The website was in the process of releasing from approximately 9:00-9:30 AM EDT. Access should be fully restored in MGM and on the website. As always, if you are experiencing any issues, please contact tech@mygym.com. Here are some of the important things to know about the new site: MGM MENU CHANGE: The Website Admin menu has changed slightly. Admin > Website > Online Booking has merged with Admin > Website > Settings. NEW FEATURES: ARTICLES: Article headings are customizable for each section of the website. Create your headings in Admin > Website > Settings. Your articles will be HIDDEN by default. This is so you can pick and choose where each article will appear on specific sections of the site. Adjust visibility settings within the article itself: SPECIAL OFFERS: New and enhanced splash offers including a Free Class offer that can be activated year-round when no other specials are running: When a Free Class entry is submitted, it is recorded on the Lead Tracking report and the gym receives...
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Posted by My Gym Administrator on Jun 5, 2018 in Support & Programming |
Just in time for Summer Camp – We are excited to provide NEW camp-themed programming! Whether you run just one week of camp or you’re happy camping all season long, it’s important to have a super fun engaging program. To that end, we’ve added our seven (7!) additional themes inspired from our own themed birthday parties: Moana, Avengers, Star Wars, Frozen, Finding Nemo/Dory, Minions, and Ninja Training! These additional themes come complete with the program outline, new themed names for ingredients, and suggested art projects for each one. You can find them on MGM in the camp folder; download all seven...
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Posted by My Gym Administrator on Jun 1, 2018 in Marketing |
We have a few new awesome videos for you! Camp Cover Video New Cover Video: Please update your Facebook Cover Video for June and July to the camp video. Camp Video Download Link *TIP: Publish the video to your Facebook timeline first, then choose it as your Facebook cover photo. Supplemental Videos now available These three videos are a bit of a different feel from other videos we’ve released since the Moments That Matter revamp. They were created a few years ago and never released. If you would like to share them, please schedule them at your convenience. Their release should be spaced out maybe 3-4 weeks or more from one another. They are also available on our YouTube channel. Enjoy! Healthy Happy Kids Part 1 Healthy Happy Kids Part 2 Healthy Happy Kids Part 3 If you have any questions, please reach out to...
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Posted by My Gym Administrator on May 31, 2018 in My Gym Foundation |
It’s that time of month again! Please visit this page to review the applicants with your team. Please submit your votes by Sunday, June 10th. Thank...
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Posted by My Gym Administrator on May 30, 2018 in General |
Chargebacks continue to be an ongoing issue for My Gyms and other businesses who use recurring billing. With that said, we are extremely pleased to announce some changes set forth by our valued vendor, Global Payments. Through much negotiation, Global has agreed to reduce the Chargeback fee from $35 to just $5. Occasionally, there is an additional Retrieval fee which has been reduced from $20 to $2.50. While these changes will have no effect on customers initiating Chargebacks, and/or the credit card companies siding with their customers, we trust the reductions will help to “soften the blow.” For more information on Chargebacks, please refer to the 5/29/17...
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