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Posted by My Gym Administrator on Mar 7, 2016 in My Gym Foundation |
THE CHILDREN YOU HELP: Meet Sam Anxiety and stress are just the beginning of Sam’s daily struggles. Sam has a rare genetic disorder that allows tumors to form and grow in all organs of his body. It also contributes to developmental delays and sensory challenges. Sam is nonverbal and autistic, and it is difficult for him to settle himself down or express his needs to his parents. With Sam’s new Airwalker Swing, he is able to experience its comfort and support. He uses the swing as a retreat when he needs some place to calm himself down. His mother expressed her gratitude at Sam’s new gift: “Sorry (the photos) are kind of blurry, but he LOVES it and doesn’t stop moving! THANK YOU SO MUCH!! It’s wonderful!!” SHAMROCK SUCCESS! Thank you to everyone who has begun raising money for MGCA with our Shamrock shapes! We have received a lot of positive feedback from owners who have found it to be a fun and easy way to raise money and...
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Posted by My Gym Administrator on Mar 3, 2016 in Marketing, Products |
Summer marketing materials are ready! Now that all gyms are running one of the Spring Marketing Campaigns through April, it is time to start planning for summer. During May, June, and July, all gyms should implement the Summer Fun Marketing Campaign. Additionally, we offer the supplemental May Sports & Fitness campaign, which can be used in addition to the Summer Fun campaign. Note that, for a supplemental campaign, we provide print materials, global emails, and digital artwork. For a regular corporate campaign such as Summer Fun, the offerings also include the press release, website article copy, social media copy and more. The print and online materials for both campaigns can be customized to help you promote Summer Camp. To help you execute the themed campaign(s) in your own gym(s), the following are ready for you to access: Marketing Materials Package (Operations Manual > Operations > Marketing Manual > 2016 Marketing > 05 – May Marketing Materials Package.zip) The May 2016 Marketing Materials package is available as a zip...
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Posted by My Gym Administrator on Mar 2, 2016 in Technology |
Per our update on 2/12, we have refined PSP reporting in MGM so that the data is clearer to owners and staff. Please understand that your data in MGM is accurate and is now displayed in a better fashion. MGM is using all the rules of the Profit Sharing Program as written by the Operations Team. Below is a detailed explanation of how to read the new PSP report. Reports > Statistics > Profit Sharing Program Team Totals by Date Range Guests: Number of children who attended a guest class during a specified date range Enrolls: Number of new paid enrollments during a specified date range Parties: Number of birthday parties booked during a specified date range Camps: Number of camp/event sessions booked during a specified date range Staff Totals by Date Range Guests Attended: Guest classes attended for the assigned lead where the child has not attended another guest class within the last 90 days Disqualified Guests: Guest classes attended where the child has repeated a guest class within...
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Posted by My Gym Administrator on Feb 29, 2016 in My Gym Foundation |
Now your members can show their support of My Gym Challenged America (MGCA) in the gym! We have created Shamrock shapes for every gym to utilize in support of MGCA. Families who donate $2 cash to MGCA will receive a Shamrock on which they will write their names before hanging them on the wall. This is an easy way to begin raising money for the 100% Program. It is offering your members an opportunity to “give back” in a way that benefits children in need. Shamrock printouts and a promotional flyer can be found in the MGCA folder on the Operations Manual or by clicking here: MGCA Shamrock Fundraiser Flyer MGCA Shamrock Fundraiser Cutouts For any questions relating to MGCA, please reach out to our Director of Development, Aleah Whaley: awhaley@mygym.com -or-...
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Posted by My Gym Administrator on Feb 26, 2016 in General |
My Gym Enterprises would like to congratulate Melissa Wilson on purchasing the Shrewsbury, NJ location. Melissa has been with My Gym Shrewsbury for the past 16 years. This is such a great example of a person’s love and commitment to My Gym. We wish you the best of...
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Posted by My Gym Administrator on Feb 25, 2016 in Technology |
After the launch, you may have gotten this question from your members, or have asked it yourself: Where is Practice & Play on the schedule? -or- Why is Practice & Play in a Programs tab? During the migration, MGM placed Practice & Play in the Programs category by default, which separated them into tabs on the website. Here are instructions on how to change the category for Practice & Play and all other classes: Step 1: Go to Admin > Classes > Class Templates and locate the template you wish to edit. * You may need to check Show Non-Active to display all templates. Step 2: Change the class category to your liking. If you would like all classes to appear on one schedule tab, simply modify the differing class templates to reflect one uniform category. The class will now appear in the appropriate tab on the website. If you have any other questions or issues with modifying class categories on MGM or the website, please don’t hesitate to...
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Posted by My Gym Administrator on Feb 23, 2016 in Products |
Our gyms continue to have great success with the My Gym party favor pack. As many of you know, this pack is a huge convenience and great value for parents, plus it’s a simple way for gyms to earn extra income from their parties while providing a great service for their members. Back in November, we made some changes to the pack. Specifically, we added the My Gym branded disc shooter; we dropped the punch ball, saucer, and spin top; and we reduced the cost from $126 to $120 for a case of 60 packs. After the change, some gyms asked us to add the punch ball and spin top back in, since they are fun and popular items and because the punch ball adds bulk to the pack, helping to give it a higher perceived value. We were told that gyms would prefer to have these items back in the pack, even if we had to go back to the higher previous cost. After considering this feedback, we...
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Posted by My Gym Administrator on Feb 22, 2016 in Marketing |
Seventy-two percent of consumers say that positive reviews make them trust a local business, and an even higher percentage of yearly potential consumers claim that they check reviews regularly before making a purchase. In order to keep up with the need for high standards in the social media community, the Marketing Division recently conducted a test within Facebook, the most important of social media platforms. The trial was carried out in a few My Gym locations, where they experienced a rapid increase in the number of Facebook reviews. During the test, one gym was able to raise their total number of reviews from 18 to 27 in just two days! Here’s how you can institute the same plan in your gym. Create a post using the following guideline. (Adjust as needed for seasons or holidays.) Hi, Hi How Do You Do, Everyone! Love My Gym Your Town? We hope so. If you do, please consider sharing your thoughts. You can review us right here on Facebook over on the...
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Posted by My Gym Administrator on Feb 22, 2016 in General |
Some of you have been wondering if we are still doing a group music licensing contract with the licensing companies. We are. We typically send invoices in early January, but we have been pushing the licensing companies off as long as possible. Looks like our time is up. We are starting to put the information together now, and you will receive specifics on 2016 costs in the next few weeks. Do not pay them if they contact you directly; just tell them you will be part of the group plan that the corporate office...
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Posted by My Gym Administrator on Feb 19, 2016 in Marketing |
REMINDER: SPRING CAMPAIGN MATERIALS ARE AVAILABLE Are you ready to spring into a new marketing campaign? Get ready to swap out your social media images, splash page, website article, etc. All of the materials are available for you in the 2016 Marketing Plan folder of the Marketing Manual. The Spring Campaign runs March & April, plus you can utilize the supplemental March Madness Campaign. For full information regarding the spring campaign, please refer to the update, 2016 Marketing Plan – Spring Campaign Materials Are Ready! SIMPLIFY WITH CAMPAIGN IN A BOX! Get a head start on print items you may need for spring and take advantage of All Printing’s Campaign in a Box. This option allows gyms to have all items printed and delivered at once! A variety of high-quality/full-color glossy posters, full-page flyers, half-page flyers, and 4×6 postcards in different quantities are offered. Visit the Campaign in a Box area on the All Printing website to see the package pricing options currently available and create your designs. You...
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Posted by My Gym Administrator on Feb 12, 2016 in Technology |
We hope everyone is doing well. We are happy to say that MGM has stabilized to a point where there are very few issues and the system is running well. The number of tickets to the help center has decreased 95% over the past two weeks, and we are continuing to help franchisees learn the system. Because of that fact, we are now able to focus a portion of our energies toward betterments and new features. We want you to know that we have listened to every single request made to us, and the list is very long. Below are the areas on which we are focusing first. We will always continue to develop and enhance MGM in order to bring the best technology possible to you and our My Gym families. PSP Reporting: We do know that the PSP reporting is complicated and not complete at this time. We are focusing on developing and delivering better reports that are easier to understand. When they are complete, you will...
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Posted by My Gym Administrator on Feb 12, 2016 in Support & Programming, Technology |
It’s camp planning time! Parents are already thinking about Spring and even Summer Camp, so we want to be a step ahead! Fortunately, MGM 3.0 has made it much more convenient this year to enroll members with online booking. Now you can sell enrollments in camp while you’re teaching a Skill Station, handing out pizza at a party, and yeah, even while you’re cleaning the ball pit after an “accident.” We know there are a few questions… How do I add a camp to my schedule? Click here for a step-by-step tutorial. What about discounts? How do I offer discounts to my families? In MGM, you are able to set pricing based on the number of days that a family purchases. You will need to add a tier only when there is a price break. For example, if you offer discounts for purchases of 5+ and 10+, here is how you would set your tiers: If a parent purchases anywhere from 1 to 4 sessions, s/he will be charged...
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Posted by My Gym Administrator on Feb 10, 2016 in Marketing |
The Bambo Nature Social Media Photo Contest has ended. Thank you to all who showed your support throughout the month by sharing and promoting the contest in your gyms and on your social media pages. As you know, in working with our partners like Bambo Nature, it is so important that we show them the value they receive in collaborating with My Gym by promoting efforts such as the photo contest. Congratulations to My Gym Palm Desert, My Gym Waldorf, and My Gym Frisco, who have won the $100 in ShopMyGym credit for having the most shares of the Bambo Nature Social Media Contest! Your support is greatly appreciated! Though the Social Media Photo Contest is over, please continue to display your Bambo Nature posters, wall clings, and diaper samples throughout the month of March. Thank you so much for your support. If you have any questions, please email marketing@mygym.com....
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Posted by My Gym Administrator on Feb 8, 2016 in My Gym Foundation |
The Children YOU Help: Meet Suubi Suubi is a six-year-old girl with Spastic Hemiplegia Cerebral Palsy, Seizure Disorder, and Cortical Visual Impairment, which leaves her blind. She is almost completely nonverbal and immobile. Thanks to your help, Suubi can now experience the joys of Music Therapy. During her first 45-minute session, she verbalized 20 times, which is an incredible accomplishment for Suubi. Here you can see Suubi in action, as described below by her mom: https://youtu.be/mEKvDzM5sQo. “Here is a video from Suubi’s latest Music Therapy session. It has taken her awhile to warm up to the big drum. Robin had been working on getting her to hit the drum with a consistent beat for that line of the song. This week she finally did it!! Thank you again so much!! She loves her music time with Robin :).” My Gym and MGCA Working Together – 100% Program 2016 A HUGE thank you to everyone who participated in the 100% Program last year. In 2015, My Gym Franchisees raised $17,200...
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Posted by My Gym Administrator on Feb 5, 2016 in Support & Programming |
It is hard to believe we are already a month into 2016. We understand how busy everyone is at this time of the year, and we’re thankful for all of your hard work, your dedication, and your commitment to My Gym. Thanks to you, we are reaching more children than ever, with a positive, healthy, and fun message that is so needed in the world. We would appreciate it very much if you could please take 5 minutes out of your busy day to complete a survey on your satisfaction with our support structures and Support Team. We strive to provide all franchisees with the best support possible, and your feedback is instrumental in our reaching that goal. Please click here to complete the 2015 Support...
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Posted by My Gym Administrator on Feb 2, 2016 in My Gym Foundation |
Posted by My Gym Administrator on Feb 1, 2016 in Marketing |
The next phase of the Hyland’s Homeopathic Free Sampling Program is here! Each gym will receive a free shipment containing all of the materials you will need to execute the program, which runs for a month from February to March, 2016. The samples and coupons should be made available to all customers from 2/11/16 to 3/11/16 or until supplies are gone, whichever occurs first. The materials include: 900 Hyland’s Homeopathic Tiny Cold Tablets 300 3”x 5” coupons for Hyland’s products 1 counter card Please place the counter card near the samples and encourage parents who are interested in doing so to take the survey AND feel free to take multiple samples along with the coupons. Upon commencement of the program, please snap a quick picture of the samples and literature display and send it to marketing@mygym.com. We have taken every possible precaution on our end to avoid the damaging of products during the packaging and shipping process, and we’re confident that each gym will receive their materials fully intact....
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Posted by My Gym Administrator on Jan 26, 2016 in Marketing |
The Disney Lion Guard Program was a great success, and we thank everyone for participating. In doing so, you have helped to strengthen our relationship with an important partner. Thank you to all who have taken photos of the promotional materials and have sent them to us at marketing@mygym.com. This is a vital step in showing our partners the value in working with us. For those of you who have not yet sent in your photos, please do so before removing your materials this week. Thank you, MGE...
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Posted by My Gym Administrator on Jan 20, 2016 in Marketing |
MGE marketing is happy to announce another national promotion similar to the one we conducted with Olive Garden during the fall of 2015. There is nothing that gyms need to do other than to please honor the promotional vouchers if/when customers contact you and bring them in. Here are the details: My Gym is partnering with Lance for a proof of purchase rewards program. The program gives families who make qualified purchases at their participating stores the opportunity to claim online vouchers that entitle their children to two FREE My Gym Guest Classes! If parents choose to enroll their children after the two free guest classes, they are also entitled to receive $25 off the lifetime membership fee! This offer is for new My Gym customers only. Only one voucher can be used per child. The voucher cannot be combined with any other offers. Guest classes must be scheduled in advance. The voucher is valid for three (3) months from the date the customer downloads it, and in no case after...
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Posted by My Gym Administrator on Jan 19, 2016 in General |
We are extremely excited to announce the Grand Opening of the Boynton Beach, FL location. Sebastian and Veronica Giraldo have just completed their first weekend of open house events and are looking forward to classes starting on Monday. Warm wishes and congratulations can be sent to...
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Posted by My Gym Administrator on Jan 19, 2016 in My Gym Foundation |
A wonderful and happy new year to everyone! Last year ended with great success for MGCA, as we doubled the number of children we helped in just 12 months. That’s twice as many children whose lives have been made happier, more accessible, and more comfortable, thanks to your generosity and support. We are excited for the new year and cannot wait to help even more children in 2016! The Children YOU Help: Meet Savannah and Matteo Twins Savannah and Matteo were born prematurely, and, as a result, they suffer from hypotonia and have a significant physical delay. Neither twin can stand or walk on his or her own, and both have difficulties bearing weight on their feet. Your support has enabled MGCA to purchase a Soft Tunnel Climber for the twins, providing them with a safe place to build muscle tone, play, and explore. Having this indoor soft gym allows them the space they need to excel in therapy working with their parents and therapists. Their mother sent...
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Posted by My Gym Administrator on Jan 15, 2016 in General |
We are extremely excited to announce our latest Grand Openings in the United States. Roberto Baik has opened his doors in Buena Park, CA. He and his staff are running grand opening activities and are excited for classes begin. Tatiana Vega and Álvaro Pérez Solís have opened their second location; this one in Jersey City, NJ. They are thrilled to be providing services to the neighboring communities. Warm wishes and congratulations can be sent to buenapark@mygym.com and...
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Posted by My Gym Administrator on Jan 15, 2016 in Support & Programming |
It’s 2:30pm on a Tuesday; do you know where your students are? Hopefully, they’re on the floor having the time of their lives in class! But, if you find yourself answering that question a bit differently (i.e., “I don’t know… Where ARE the kids??”), perhaps it’s time to consider modifying your schedule to include My Gym Dance! With three classes to choose from – Pre-Ballet (3-4.5 years old), Ballet/Jazz (4.5-8 years old), and Hip Hop (4.5-8 years old), there’s something for everyone. My Gym Dance is the perfect program to entice older children who want to stay active, move & grove, and learn basic technique and dance etiquette, all while having fun in a noncompetitive atmosphere. Now is the perfect time to consider adding dance into your routine as a great “mid-season replacement” class. If you start now, there’s still plenty of time to grow your program in time to host a dance recital come late spring. Need some guidance to get your dance program started, hire your teacher,...
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Posted by My Gym Administrator on Jan 14, 2016 in Technology |
Please read and digest this update in its entirety; many, if not all, items apply to your gym. ATTENDANCE FOR JANUARY 2ND & 3RD Shortly after launch, we uncovered a bug where attendance records were not being saved in any classes on two specific days: January 2nd and early classes on January 3rd. We had requested everyone to re-mark their rosters, but found that the magically disappearing attendance problem persisted. The root has finally been discovered, and a fix has been applied. Unfortunately, we must ask that everyone re-mark their attendance for this time period, yet again, to the best of your ability. HELP DESK Please be reminded that the Help Desk contact form is the best way to reach the Tech Team. We will occasionally receive items at other non-tech email addresses, which may not be seen as quickly. It has also come to our attention that our replies to your tickets may be going to your junk mail. Be sure to add both tech@mygym.com and tech@mygym3.com (our alternate email)...
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Posted by My Gym Administrator on Jan 14, 2016 in Marketing |
As per the MGE update sent out on Friday, January 8th, please send your photos of Bambo materials with newly affixed stickers to marketing@mygym.com. Thank you to those gyms that have already done so. Please feel free to email marketing@mygym.com with any questions or...
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