Posted by on Mar 9, 2015 in Support & Programming | 0 comments

2015 Training Seminars – Registration Deadline

We are finishing the planning stages of the Training Seminar. If you have not done so yet, please register for your training seminar by April 15th. If you plan to attend the Northeast seminar, we need you to register as soon as possible, but no later than April 1st. The Training Seminar is a very fun and motivational event held in your area. Your staff will gain a lot of information and go back to the gym with so many new ideas. The cost of the seminar will be $35 per person. Please complete the form at the bottom of this update to register for the Training Seminar. Hotels and Accommodations Hotels for each region are listed below. Some franchisees suggested it would be great if we could all stay at the same hotel. If you would like to do this, we suggest booking the 1st hotel listed as soon as possible. The 2nd hotel is another great option and can be used as well if the 1st hotel...

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Posted by on Mar 6, 2015 in Support & Programming | 0 comments

Director of the Year Nominations

Attention owners!  Is your Director an amazing leader?  A take-charge go-getter? A knowledgeable, well-rounded master of the gym?  If so, you may want to consider nominating him or her for My Gym’s prestigious Director of the Year award!  This award is for the director who has gone above and beyond the call of duty in operating, caring, and living as though he or she were the owner of your My Gym.  If you would like to nominate your director for Director of the Year, the following criteria must be met: He/she has held the position of Director for at least 9 months of gym operation. Your director is a My Gym expert in all areas (teaching, running day-to-day operations, connecting with staff and families). He/she has been able to train and retain staff by teaching them to be My Gym experts. The gym is in compliance with all mandates and policies to date. Please submit your nomination below. All nominations are due by Friday, April 3, 2015. Online Form...

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Posted by on Mar 5, 2015 in Marketing | 0 comments

GROUPON for My Gym Franchises in the U.S. and Canada

GROUPON for My Gym Franchises in the U.S. and Canada As a reminder, if you are planning to run a GROUPON marketing program this year, MGE has set up a preferred turnkey program with GROUPON! If/when you are ready to initiate a deal, this streamlined partnership will enable you to easily contact GROUPON to create the campaign you want to run without having to “reinvent the wheel”! Several gyms are already working with them via this preferred relationship, and they are achieving great results. MGE has supplied GROUPON with all of our approved photos, our style guide, updated language, and key information. And, while you are not required to use them specifically, we have researched and pre-created My Gym deal templates featuring offers that have been the most successful over the last few years. Just customize with your location information and away you go! As part of the arrangement, Gyms will also have a dedicated team at GROUPON, assuring that your campaign is maximized. Best of all, depending on...

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Posted by on Mar 5, 2015 in Marketing | 0 comments

Marketing Materials Available!

March is here, and we wanted to send out a quick reminder to remove your New Year Campaign materials from your social media profiles and email signatures. During the month of May, we have the optional campaign of Sports and Fitness. If you’re going to participate in this campaign, all of the themed materials are available to you. If you’re going to opt out of this campaign, the generic materials are also available. If you have any questions, please reach out to marketing@mygym.com. Also, please be aware that the newest version of Mymo’s Memos is available to you on Exact Target! We encourage you to share it with your database this...

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Posted by on Mar 4, 2015 in Marketing | 0 comments

March Madness!

March is here, and we wanted to send out a quick reminder to remove your New Year Campaign materials from your social media profiles and email signatures. During the month of March, we have the optional campaign of March Madness. If you’re going to participate in this campaign, all of the themed materials are available to you. If you’re going to opt out of this campaign, the generic materials are also available. If you have any questions, please reach out to marketing@mygym.com. Also, please be aware that the newest version of Mymo’s Memos is available to you on Exact Target! We encourage you to share it with your database this...

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Posted by on Mar 3, 2015 in Marketing | 0 comments

My Gym at Home App Now Available on Apple IOS and Google Play for Android

We are pleased to inform you that our My Gym at Home app, previously announced as being available on ITunes for Apple Devices, is now available on Google Play for Android devices as well! Download it HERE for your Apple Mobile Device. Download it HERE for your Android Device. The app, which is free, is a joint venture with our partner, BabyFirst, and is a great way for our current customers to enjoy and engage with us when away from the gym.  Plus, it’s also a great marketing asset people will share with their friends and family, further branding My Gym and creating new customers and fans worldwide! We encourage all My Gym owners and staffs to download the app and share this news with your customers via Facebook and email.  Below is the preferred copy we would like gyms to use when promoting the availability of the app.  For the app Icon, please click here. “Check out our new FREE My Gym at Home app.  Co-developed with our...

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Posted by on Mar 2, 2015 in Support & Programming | 0 comments

Kidpower Safety Minutes in your Gym!

Over the last few weeks, we have been getting our members excited for the launch of the “Kidpower Safety Minute” in our curriculum by making announcements and passing out flyers.  We have prepared our staff by showing them an informative video about the organization as well as a sample of a “Kidpower Safety Minute” in a class.  This week you’ll notice the “Kidpower Safety Minute” written into our curriculum at the end of each class.  The minutes are age-appropriate 1-2 minute lessons, skills, tips, puppet shows, songs, or discussions geared toward teaching our members the importance of staying safe.  Just as with all of our ingredients, the minute will change each week for each class. Please review the minutes thoroughly with all staff during the curriculum review portion of your weekly staff meeting each week.  As always, if you have any questions, please contact the support team at support@mygym.com....

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Posted by on Feb 26, 2015 in Technology | 0 comments

Exact Target Log In & Authentication

If you have tried to log into Exact Target recently, you have probably been met with an Authentication Code screen. You then request a code, but it never comes. Certain email providers are known to be strict with allowing these types of auto-generated emails to be delivered, which can certainly be frustrating. We are working with Exact Target on ways to ensure delivery of codes, but in the meantime, the best thing to do is to have your IP address whitelisted. This eliminates the need for a code completely. You might have whitelisted your IP address in the past, but they are sometimes dynamic, which means they can change slightly. Please send your current IP address (for all locations where you might log into ET including home and gym) to mperez@mygym.com. You can find yours by visiting www.whatismyip.com. We will enter it as a wider range to allow for these small changes that dynamic IPs might make. If you are successfully logged in and would like to add other...

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Posted by on Feb 25, 2015 in Support & Programming | 0 comments

My Gym Dance Program: Now Hiring!

“The time has come,” the walrus said, “to talk of many things…”  Things like ballet shoes, and tutus, hip hop beats, and dancing feet!  YES!  It’s almost time to release the official My Gym’s Dance Program, and we couldn’t be more excited.  As the release draws near, we invite any and all who are considering adding dance to their schedules to review the directives and supplemental hiring ad samples, which are now available on the My Gym Extranet, in the Operations Manual > Programs – Core > Dance folder. As a refresher, here are the classes we’ll be releasing as a part of the program.  We recommend that you choose just one or two to start, based on your demographics, clientele’s wants/needs, and schedule availability. Pre-Ballet: Ages 3 years – 4.5 years Pre-ballet introduces the fundamentals of a structured dance class in a fun, noncompetitive way!  Children will gain confidence as they learn the vocabulary of ballet, are taught basic stretches and barre exercises, and are given opportunities to...

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Posted by on Feb 24, 2015 in Marketing | 0 comments

Olive Garden Follow-Up Emails Now Available!

UPDATE: The Olive Garden follow-up emails are now available in your Exact Target accounts. Please be sure to check PAGE 2 of Global Emails. Olive Garden NPNO – Did Not Participate Olive Garden NPNO – Participant Follow-Up Thanks again for your patience and participation! If you have any further questions, please reach out to marketing@mygym.com. +++++ Thank you all for rocking and rolling with the compliance of our Olive Garden PNO! We are working diligently to get the follow-up emails for those who were on the waiting list and those who attended made available to you. We apologize for the delay, as we have been waiting on the approved materials from Olive Garden. We will follow up with another update once the emails are available in your Exact Target accounts. Thanks for your understanding. If you have any further questions, please reach out to...

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Posted by on Feb 20, 2015 in Marketing | 0 comments

Olive Garden Parents’ Night Out – Tonight!

We want to take a few moments to thank everyone for their participation with the Olive Garden PNO! We’re so excited for everyone to host the event this evening. The $50 gift cards will be coming out next week. Please remember to send your enrollment and waiting lists to marketing@mygym.com following the event. We would also love to know your enrollment ratio of new members to current members. Also, we have created an all-in-one release that includes both the waiver and the photo release. If you would like to use this rather than the Sign-In Sheet, you can find it on the Operations Manual > Marketing Manual > OG PNO Folder. Good luck tonight!! OG PNO Release and Sign In...

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Posted by on Feb 19, 2015 in Marketing | 0 comments

Olive Garden – Winter Weather

In the event you are affected by the Winter Storm that’s supposed to hit, we recommend following the schools in your county on closing your gym and rescheduling your Olive Garden PNO if necessary. We have been working with Olive Garden to set the standard so that both Olive Garden’s locations and our gyms are on the same page. We have determined this is the best route to take. If the schools in your area are closed, please reschedule the Olive Garden PNO between February 27th  and March 13th. If you are closing, please reach out to everyone enrolled and let them know the date you’ve chosen to reschedule. Please email marketing@mygym.com to let us know that you’ve canceled and the date you’ve rescheduled as...

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Posted by on Feb 18, 2015 in Marketing | 0 comments

Olive Garden Parents’ Night Out Social Media Update

Hooray, our Olive Garden Parents’ Night out is almost here! Please customize and download the MG Date Night flyer (available on the Print System under General > Flyers or keyword: MGDateNight) and below instructions in order to market for your gym on Instagram, Twitter, and Facebook throughout the evening and in future Parents’ Night Outs. Instructions for #MGDateNight Social Media Campaign Print sign in color or black & white (Color is suggested, and have the sign laminated for future use.) Print photo waivers for each parent to sign as they come into PNO Encourage parents to read the sign and share about #MGDateNight Encourage staff to capture a few cute photos from the in-gym events, games, and overall fun and post under the same #MGDateNight Utilize this sign for future PNOs to help spread the word! Please, if you have any questions concerning your social media usage, feel free to contact marketing@mygym.com or refer to the Social Media Marketing Manual located on the...

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Posted by on Feb 18, 2015 in Products | 0 comments

My Gym Learning Mats Are Here!

Melissa & Doug Learning Mats have been a long-time favorite at My Gyms. They’re educational, fun, and colorful, and they’re heavy duty and wipe off easily so they can be used over and over again. My Gym has partnered with Melissa & Doug to make special My Gym branded learning mats. These mats are perfect for teaching kids fitness, colors, numbers, and counting in a fun and engaging way. These double-sided learning mats feature colorful activities for your children to practice and master in no time! The My Gym/Melissa & Doug Learning Mats are packaged in a set of 6 and come in 4 different skill sets: Colors and Tracing for ages 18M+ Numbers for ages 2+ Fitness for ages 3+ Muscles for ages 5+ Heavy-duty, durable, and flexible vinyl construction For ultimate colorful fun, use Melissa & Doug Straight Edge Learning Mat Crayons (sold separately); regular crayons will not wipe off. You can also use a #2 pencil. Packed in sets of 6 – (Open up at gyms...

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Posted by on Feb 16, 2015 in Support & Programming | 0 comments

Kidpower Flyers and Announcements

As we mentioned last week, our Kidpower partnership is underway! Beginning today, you’ll see an announcement written into the curriculum for each class. Please be sure to make the announcement to all of your classes, from Little Bundles through Cardio Kids. It is imperative that our members understand the nature of this amazing partnership as we launch the Kidpower minutes in their classes in March. Along with the announcement, you’ll find the Kidpower Flyers on the print system (Class Specific > Flyers or keyword search: kidpower). Please print and distribute them to all of your members after each class throughout the remainder of February. Together, our collective efforts will strengthen the impact of this powerful and exciting...

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Posted by on Feb 13, 2015 in Marketing | 0 comments

Hyland’s Samples

You will be receiving the February shipment for our Hyland’s partnership.  This shipment contains all the materials you will need to execute the Hyland’s February 2015 program.  The samples/coupons should be made available to all customers, including those enrolled in classes, guests, and birthday party attendees from 2/1/15 to 2/28/15 or until supplies are gone, whichever occurs first. 900 Hyland’s Homeopathic Tiny Cold Tablets samples 900 3” x 5” coupons for Hyland’s products Please place counter card near samples and encourage parents who are interested in doing so to take the survey AND to feel free to take multiple samples along with the coupons. Upon commencement of the program, please snap a quick picture of the samples and literature display and send it to marketing@mygym.com. As a thank you for participation in the Hyland’s program, if you get 3 parents submitting feedback to the online survey page and mentioning your gym, you will automatically be entered into a raffle to win 1 of 5 $100 Amex Cards.  Please encourage...

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Posted by on Feb 12, 2015 in Support & Programming | 0 comments

Birthday Party Training and Quality – Webinar

The weekend is almost here, and you know what that means…  Time to rock out some birthday parties!  Before you write your next program card, set aside a half-hour and click here to watch our latest webinar pertaining to Birthday Party Quality and Training.  The permanent link can also be found on the extranet, under the heading “Webinars and Tutorials.” Have questions?  Call, start a Live Chat, or email the Support Team –...

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Posted by on Feb 11, 2015 in Support & Programming | 0 comments

Kidpower Update

As you all know, My Gym has partnered with Kidpower, a global nonprofit leader in promoting child protection and personal safety.  This partnership has given each of us the opportunity to participate in this meaningful cause – to bring safety skills and knowledge to our beloved members.  Show this video during your next weekly staff meeting so your staff can help educate your members as the partnership rolls out. There will be more information released next week, such as flyers available on the print system to distribute to your members, as well as announcements made in all of our My Gym classes in the coming weeks.  Let’s all join together and play our role in this amazing partnership! Half Page Kidpower Flyer – Color Half Page Kidpower Flyer –...

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Posted by on Feb 9, 2015 in Technology | 0 comments

Daily Digest of Online Activity

This is a follow-up to the update sent late last week about a new feature we are implementing, The Daily Digest. This coming Wednesday or Thursday, you will be receiving your first Daily Digest at 5:00pm.  PLEASE DO NOT USE THE INFORMATION YET, AS WE WILL BE PERFECTING THE DIGEST THROUGHOUT THE WEEK.  WE NEED TIME TO WORK OUT ALL BUGS TO MAKE SURE THAT WHAT YOU ARE RECEIVING IS 100% ACCURATE. Reminder:  Explanation of Daily Digest It is a daily email you will receive at 5:00pm in your time zone. It will have a recap of everything that happened online in the previous 24 hours. A list of all inquiries A list of all MGM Client Interface activity including guest classes, birthday parties, enrollments, and make-ups. We are excited about this tool and believe it will be another step forward in giving you the online activity information you need to better run your...

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Posted by on Feb 6, 2015 in Support & Programming | 0 comments

Vaccinations and My Gym

With the recent cases of Measles around the US, many My Gymers have been receiving questions about My Gym’s stance/policy on vaccinations from clients.  Please take a moment to read and understand the information on this document, and review it with your staff as well. It is recommended by the Centers for Disease Control (a government agency) that all children be vaccinated shortly after birth according to a specific schedule.  Childcare facilities such as daycares, preschools, and schools are regulated by the state and have specific vaccination rules and requirements.  With that said, nearly all US states do allow exemptions for those parents who do not wish to vaccinate their children.  These exemptions are usually based on religious beliefs or on medical reasons.  With an exemption, a child may attend these facilities, both public and private, even though s/he is not vaccinated. Dance studios, karate studios, gymnastics facilities, etc. are not state regulated and are not required to have a childcare license to operate.  My Gyms falls under this...

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Posted by on Feb 6, 2015 in Marketing, Products | 0 comments

New and Improved Mymo Mascot Costume Available!

Update:  Bring Mymo into your gyms and community for marketing, branding, fun, and added revenue! For the past several months, the Merchandise Division has worked closely with our new mascot costume manufacturer to develop our new mascot costume and to ensure that it’s the best quality, high value, affordable, comfortable Mymo mascot available.  Now it’s available for order; and, in just a short time, you’ll be using this extremely durable, well-padded, fuzzy full-body Mymo costume for grand openings, birthday parties, promotional events, and more. Professional quality, lightweight, and extremely durable Designed for maximum comfort and maximum mobility, ready to handle any level of crowd interaction Accurately depicts Mymo and all his features – The soft brown fur detailing looks great under the lights.  The determined facial detailing with strong gaze and open mouth will have the kids excited and lining up for hugs and high fives! Complete costume includes: Mymo Mascot body with zipper closure and connected mittens, separate mascot head, shirt and shorts, tail with wire that adjusts...

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Posted by on Feb 5, 2015 in Support & Programming | 0 comments

Building Blocks: New Mind/Body Cycle

Next week marks the end of our latest Mind and Body Building Blocks cycle. Enjoy your respective Presentation Ceremonies, and don’t forget to give stickers for skill sheets (along with their usual ribbons) to all the kids for a job well done. Starting February 16th, you’ll embark on the next four-week Mind/Body cycle, as reflected in curriculum. Consequently, we’re making the materials – new Skill and Development sheets and the PDF for the Mind/Body poster – available now. You can find them in the Operations Manual, in the Systems > Building Blocks folder. The first four-week cycle will go through the week of March 9th, at which point there will be stickers to hand out at the end of classes, but no Presentation Week. The second four-week cycle will commence March 16th and run through the week of April 6th, at which point there will be a Presentation...

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Posted by on Feb 5, 2015 in Technology | 0 comments

Online Activity & Inquiries

We are continually working on the best way possible to deliver information to you that happens digitally/online.  In this new era, it is fantastic that a lot of functionality is now self-serve to our clients.  The goal is to disseminate the information to you in the quickest and easiest manner possible. To make sure everybody is up to speed, right now there a couple of ways to get this information: Inquiries The database inside the BOSS tools Via email that gets delivered to you Online Activity The Online Activity Report Via email that gets delivered to you We are continually working on ways to make the email delivery 100%.  As you might know, we recently changed the delivery of the emails above to come from Exact Target.  This gives us more visibility as to why an email didn’t get delivered and information on how to perfect.  This system is working much better, but it is not perfect.  We are doing our best to perfect delivery as much as possible. ...

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