Posted by on Nov 14, 2019 in Marketing | 0 comments

My Gym Featured on CBS

Great news!  My Gym will be featured on THE TALK on CBS as part of the show’s “Gifts for Kids” segment!  The show reaches approximately 3 million viewers a day!  This feature will tape on 11/12 and air on 12/17.  In exchange for this great exposure on national TV, My Gym is giving away 215 gift certificates for free membership and 8 weeks of classes.  The hosts will be giving the certificates to all guests in attendance at the show.  To be featured, we were unable to place any restrictions on the certificates, and all locations must participate.  Please honor the certificate if one should come through your doors.  There is no cash value, but the 8 classes should be honored.   Please send any questions...

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Posted by on Nov 11, 2019 in General | 0 comments

Custom Artwork and Graphic Design

The Custom Artwork system and Graphic Designer will be unavailable from Tuesday, November 26-Sunday, December 1. Please place any orders no later than Monday, November 25th at 10:00 AM PST to receive a first proof before the break. All orders received after November 25th will be processed in order of receipt beginning Monday, December 2nd. The Marketing Library and Print System will still be available during this...

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Posted by on Nov 6, 2019 in General | 0 comments

Grand Opening in St. Mary’s, MD

We are pleased to announce a Grand Opening in St. Mary’s County, Maryland. This is the second location for Ayanna and Mike Fowlkes; the first located in Waldorf, MD. Ayanna and her team recently completed an extremely successful weekend of open house events. The staff captured the hearts of the community, and all are loving their first week of classes. Felicitations can be sent to stmarys@mygym.com....

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Posted by on Nov 6, 2019 in Equipment | 0 comments

Lobby Bench Update

In recent months, we have been notified of several bench related injuries sustained by children and adults. As a result, a survey was issued to a small group of franchisees requesting additional information on their experiences with the benches. We found that, overall, franchisees wanted to see changes made to the current bench design. We are pleased to announce that a redesigned bench is now available. Changes to the current bench include: A completely padded foam top, wrapped in the same durable vinyl used on our matsRedesigned and relocated net connectorsThe addition of leg inserts so the benches will slide more easily, thus preventing tipping The new style bench tops are also available as a standalone item. The current bench frames can be modified to accommodate the new bench top. Some work from a skilled craftsman is required. We will sell the benches as complete sets as well as have the parts available à la carte. Benches and parts will be sold in sets of 10 only. Freight fees...

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Posted by on Oct 30, 2019 in My Gym Foundation | 0 comments

MGF Holiday Sneak Peek

Halloween donations are starting to come in, and we can’t wait to share the final total with you! Please submit your donation by Friday, November 8th to be added to our raffle. You could win a NEW shirt for every staff member and a FREE month of Marketing Fund in December. We are excited to give you a sneak peek into MGF’s holiday plans. We know how important it is for your members to see the child they are helping, so this year we will host an “Adopt a Child” program for fundraising during the holidays. Each My Gym throughout the country will receive a specific child to support. We will send out details soon, but please keep this in mind while thinking of your holiday plans in the gym. Happy Halloween! Questions? Reach out to Aleah. She would be happy to help!...

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Posted by on Oct 29, 2019 in Technology | 0 comments

Reminder: MGM Release Notice + New Updates

We have added new items to the upcoming release. Please read the entire update below for important information. ⚠️Target Release: Sunday, November 2 at 10:00 PM ETThe release will require a server reboot that may cause MGM and the website to go offline for 5-10 increments between 10:00 PM-11:00 PM ET. As always, we aim to have the least amount of downtime possible. Please follow Mae Perez’s posts in the Facebook MGE Community for any changes or updates. Fixes included in this release: Articles/Online Forms We have removed two Evite-branded birthday images from the Top Image library. If your article/online form was using either image, it has been replaced with a similar unbranded birthday photo.We have fixed the editor so that clicking Update does not automatically take you to the main article listing. You will remain in the editor to continue making any changes. Enhancements included in this release: Articles/Online Forms New We have added a Start date field so that you may schedule publication of articles/online forms in...

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Posted by on Oct 29, 2019 in General | 0 comments

Grand Opening in Miami Lakes, FL

We are thrilled to announce our latest Grand Opening in Miami Lakes, FL. Amanda Saltiel and her team opened their doors to the public this past Friday. This week starts their first week of classes, and the families are excited to have My Gym as part of their community. Warm wishes and congratulations can be sent to...

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Posted by on Oct 22, 2019 in My Gym Foundation | 0 comments

YOU Are Making a Difference

This year has been a big one for the My Gym Foundation, and you are a HUGE part of that. So far, franchisees have raised over $45,000 to help children in need. Through your efforts, you have gifted… …Jordyn Lynn with a Firefly Splashy. Now Jordyn can sit on the floor and play with toys and go outside with her younger brother. …Killian with a TheraTogs Full Body System that helps him develop his trunk control. …Cecily with a Cooling Vest that allows her to play outside without fear of overheating. …and countless more! Our goal for every franchisee is to raise $1,000 each calendar year, and gyms are already starting to reach that goal! As our small way of saying “Thank You,” we would like to give every gym that raises more than $1,000 in 2019 a $50 credit on ShopMyGym.com. Find your gym below and get in touch with Aleah if you would like help reaching your $1,000 goal for the year. MY GYM GOLD HEROS (GYMS...

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Posted by on Oct 22, 2019 in Technology | 0 comments

MGM Release Notice – November 2nd at 10 PM ET

⚠️Target Release: Sunday, November 2 at 10:00 PM ETThe release will require a server reboot that may cause MGM and the website to go offline for 5-10 increments between 10:00 PM-11:00 PM ET. As always, we aim to have the least amount of downtime possible. Please follow Mae Perez’s posts in the Facebook MGE Community for any changes or updates. Fixes included in this release: Articles/Online Forms:We have removed two Evite-branded birthday images from the Top Image library. If your article/online form was using either image, it has been replaced with a similar unbranded birthday photo.We have fixed the editor so that clicking Update does not automatically take you to the main article listing. You will remain in the editor to continue making any changes. Enhancements included in this release: New We have added a Start date field so that you may schedule publication of articles/online forms in advance. Updated We have updated the article editing tools and added a link to the Photo Library. This is the same...

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Posted by on Oct 18, 2019 in Support & Programming | 0 comments

Member Appreciation

Because of the broadening of our pricing model to include an Unlimited Enrollment tier, we have reevaluated the approach to Member Appreciation periods.  Offering unlimited or 2-for-1 member appreciation promotions has been formally retired.  The new strategies for these periods have been updated and are available in the Operations Manual (search “Appreciation” to find docs).  Please direct any questions to support@mygym.com.  Thank...

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Posted by on Oct 16, 2019 in Strategic Partners & Sponsors | 0 comments

Azul and My Gym- PLEASE REMOVE MARKETING MATERIALS!

After successfully working together for more than 10 years, Azul and My Gym must part ways. We regret having to inform you that our relationship with Azul Resorts by Karisma has come to an end, effective this month. The decision was a hard one for both sides, but, unfortunately, there was no option. Karisma has recently partnered with Margaritaville Resorts, a move that will result in the changing out of all their AZUL branding and the renaming of their properties accordingly. As part of their agreement, there can be no other brand association. While there may be a relationship with them to be worked out down the road, for now we must comply with their request to remove all Azul branding from My Gym locations and our website. Please take just a few minutes this coming week to remove your Azul poster(s), window cling(s), and any other items you may still have in your gym such as brochures, etc. Thank you, and please direct any questions or comments to...

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Posted by on Oct 16, 2019 in My Gym Foundation | 0 comments

MGF Success!

First off, we cannot thank you enough for your continued support of the My Gym Foundation. We are doing big things, and you are a HUGE part of that. In addition to your support, the MGF team is hard at work raising extra funds to help kids in need. We held our annual fundraiser in September, which was a great success. Close to 300 people came together at our “Casino for a Cause” to raise money and awareness for our MGF kids. The impact of the event showed new donors how they can help in a positive way, and the energy and excitement led to a night they won’t soon forget. We are excited for your Halloween Parties, and we sincerely thank everyone who has confirmed participation in this nationwide community event. We believe this will be our biggest year yet, and we are so grateful for all of your support! Happy...

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Posted by on Oct 14, 2019 in Support & Programming | 0 comments

Back to School Open House Results

The start of the school year is a unique time in the annual business cycle.  Families have budgeted for their children’s extra-curricular activities and are looking for the best bang for their buck.  Capitalizing on this moment, My Gyms run open houses to boost their enrollment, as these events have a successful track record and are an essential part of the My Gym Marketing Plan.  In addition, holding these events can lead to extra Birthday Party bookings, Camp enrollments, and Parents’ Night Out sign-ups. Here are some of the enrollment numbers from this year’s open house events reported to the Support Team.  If you held an Open House, we would love to hear about it.  Shoot us an email at support@mygym.com with your results.  Great work all! USA: California:27202128612Colorado: 12Florida:356Illinois: 24Indiana: 27Maryland: 17Virginia:189New Jersey: 33 International: Netherlands: 28Canada: 22 Average Enrollment:...

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Posted by on Oct 10, 2019 in Marketing | 0 comments

Your Marketing Dollars at Work

Hello, We wanted to give you a heads-up that, for about 4 weeks, we have been running My Gym video ads (again – first run was in late winter) on YouTube in all My Gym markets in US and Canada.  The ads have been targeting new class leads.  Starting this week, the video ads are promoting birthday parties.  All advertising is targeted geographically and at women with children who search for anything related to baby/child services, programs, consumer products, toys, hacks, DIYs, etc.  Don’t worry if you do not see ads yourself because they are very targeted.  You may not be in the demographic; the budget may be exceeded when you are looking, or Google/YouTube knows you don’t have kids.  Yes, they know everything!  One of the great things about YouTube advertising is we are charged only when a video is clicked on or when it’s watched past 30 seconds.  So that means TONS of views and impressions are completely FREE (and still My Gym branded)!  YAY!   MGE...

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Posted by on Oct 7, 2019 in Technology | 0 comments

MGM Update and Release Notes

Please review a summary of the October 6, 2019 release below. Gift Certificate System: You may now sell My Gym gift certificates online. Please read the complete guide and tutorial here before enabling the feature on your website.Online Birthday Invites: The default Party Confirmation Email (non-customized only) has been updated to include the unique sign-in URL for each party (see sample).The party host and party attendees now receive a confirmation email after signing in online (see sample).“Already have an account?” sign-in link is now more prominent.Duplicate Family Accounts: The duplicate family account/account matching process has been improved to be more clear and organized for the gym (see sample).We have fixed an issue where customers with unclaimed family accounts were able to use the same primary email to register a duplicate account online.Email Marketing List Filters: We have added three new email marketing list filters: 1) Active Class Card (yes/no), 2) Active Camp Card (yes/no), and 3) Party Host (date range).We have fixed an issue in email marketing lists where...

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Posted by on Oct 1, 2019 in Technology | 0 comments

MGM Release Notice

We have added new items to the upcoming release. Please read below for the updates. ⚠️Target Release: Sunday, October 6 at 10:00 PM ETThe release will require a server reboot that may cause MGM and the website to go offline for 5-10 increments between 10:00 PM-11:00 PM ET. As always, we aim to have the least amount of downtime possible. Please follow Mae Perez’s posts in the Facebook MGE Community for any changes or updates. Additional enhancements included in this release: Online Birthday Invites: We have added new functionality to the birthday party sign-in system. The default Party Confirmation Email has been updated to include the unique sign-in URL for each party (see sample). Please note that, if you have customized your template (indicated by a checkmark in the Custom column), your template was not changed. Feel free to manually add in the new text or restore the template to the default setting.Party attendees will now receive a confirmation email after signing in online (see sample). The party host...

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Posted by on Sep 23, 2019 in General | 0 comments

Midwest Training Seminar Recap and Awards

We just held our last Training Seminar of 2019 this past weekend!  It was a fantastic time!  What a wonderful group of really fun and energetic My Gymers!  There were 33 people in attendance, and your passion, dedication, and ideas helped create an awesome seminar!  Thank you to the Skokie, IL My Gym for hosting the event.  Lindley and Jason Wisnewski and team did an amazing job! Midwest Award WinnersWe would like to recognize the award winners from the Midwest Training Seminar.  Keep up the fantastic work! ++++ Franchisee of the Year AwardThe owners who best exemplify the ideals for which My Gym stands by achieving excellence in the areas of business operations, leadership, customer service, program quality, and enrollment Lindley and Jason Wisnewski – My Gyms Skokie & River Forest, IL ++++ Achievement AwardThe owner who has achieved remarkable progress in striving for excellence in the areas of business operations, leadership, customer service, program quality, and enrollment Maddie Spiker – My Gym Eden Prairie, MN ++++ Director of...

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Posted by on Sep 20, 2019 in Technology | 0 comments

MGM Update and Release Notes – Important Reminder re: Email Campaigns

We received reports of some “send now” emails not being sent. To avoid uncertainty and time lost, we have added an additional alert within the campaign that confirms your email has been placed in the queue. If, after clicking send, you do not see “Send Now, *allow up to 1 hour for send to begin” in the grid, press Send Campaign Now again. It should appear immediately if successful. The email server begins releasing the queue at 5 minutes past the hour, every hour. +++ Please refer to the update sent on September 17th to review the complete list of MGM changes and enhancements released earlier this week. If you have any questions, please contact Mae Perez at...

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Posted by on Sep 17, 2019 in Technology | 0 comments

MGM Release Notice

⚠️Target Release: Wednesday, September 18 at 10:00 PM ETThe release will require a server reboot that may cause MGM and the website to go offline for 5-10 increments between 10:00 PM-11:00 PM ET. As always, we aim to have the least amount of downtime possible. It is our goal to release only on Sunday evenings and with ample notice, unless absolutely necessary, as is the case here. Thank you for understanding. Please follow Mae Perez’s posts in the Facebook MGE Community for any changes or updates. Fixes included in this release: We have fixed an issue where a child in Individual Unlimited mode is able to book only one UL at a time, regardless of the gym’s settings. We have received reports of some Send Campaign Now emails not being sent. We are still troubleshooting the root of the issue. In the meantime, you will be notified in the Scheduled Mailings grid if a Send Campaign Now email was successfully placed in the queue. If you do not see...

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Posted by on Sep 9, 2019 in My Gym Foundation | 0 comments

Imagine if you were afraid to fall asleep…

Nine-year-old Haley has been terribly nervous going to sleep after the unexpected passing of Disney star, Cameron Boyce, from a seizure in his sleep. Haley suffers from epilepsy, anxiety, and obsessive compulsive disorder. With the gift of an anti-suffocation epilepsy pillow, she now has peace of mind that she can sleep safely. Without your support, MGF would not be able to provide such critical pieces of equipment to extremely deserving children. Thank you dearly for your incredible support. “Casino for a Cause” Is Almost Here! We are less than a month away from our “Casino for a Cause” fundraiser at The Garland Hotel in North Hollywood, CA. Please consider joining us on Friday, September 27th and try your luck at blackjack, roulette, craps, and poker! You will also have a chance to bid on exciting auction items, eat, drink, and dance the night away, all while giving back to children in need! To purchase tickets for this special event, visit our event page. We Need Your Help The Rise...

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