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Posts by My Gym Administrator
Posted by My Gym Administrator on Jul 5, 2018 in My Gym Foundation |
Here is your MGCA Moment to complete with your team this week: You can make a difference! Please help us choose our final July MGCA gift recipient. We have $500 remaining in the month’s budget, and we are sending 3 candidates and their stories for your review. They are all truly deserving, yet only one can be awarded. Please help us by clicking here where you’ll find directions on how to cast your vote. Please submit your votes by Sunday, July 15th. Votes nationwide will be tallied, and the final July gift will be awarded. We thank you in advance for your participation. The My Gym Challenged America...
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Posted by My Gym Administrator on Jul 5, 2018 in General |
Business partners, Jill Barbee and Annie Markowitz, recently purchased the Northridge, CA location. You can congratulate them...
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Posted by My Gym Administrator on Jul 3, 2018 in Marketing |
Great news! Your new My Gym Vistaprint Portal is open and ready for orders! But wait! Before you go shopping, please review this very important Vistaprint Companion (also available on the Vendors section) so you understand the ins and outs of this great new partnership. Send any questions about the portal to marketing@mygym.com and graphic design questions to designer@mygym.com. +++ My Gym Vistaprint Portal Companion We’ve worked with Vistaprint to provide you high-quality print items, in a wide range of quantities, with an easy-to-use website and ordering system. Please read this guide before placing an order. Portal Website (US): https://mygym.go.customprintcenter.com/ You must create a new account on the My Gym portal; logins for the main Vistaprint site will not work. Immediately after creating an account, go to My Account > Account Details and add a shipping address to your Address Book. The portal for Canadian gyms will be available within two weeks. Philosophical Change Printing has evolved over the years. Print shops no longer “mass produce” items to be...
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Posted by My Gym Administrator on Jun 29, 2018 in Marketing |
During the month of July, we will be celebrating our nation’s birthday by giving away a birthday party each Monday in July!!! This is going to be a great social media promotion to help boost your followers and generate engagement on Facebook and Instagram. Studies show that brands that run a contest gain as many as 34% more followers during a social media contest than during normal marketing methods online. Participating is fun and easy! What to do: To spread the word of this incredible contest with your followers, simply share the original MGE post OR the post below with the appropriate link each Monday morning. Anyone who comments on our original MGE post will be entered to win. Important to know: Only entries on the My Gym Chidren’s Fitness Center – Official Fan Page weekly post will be accepted. Contest is valid in the U.S. and Canada only. Instagram posts will direct customers to the original Facebook post. Copy to be posted on MGE Facebook page and shared...
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Posted by My Gym Administrator on Jun 27, 2018 in My Gym Foundation |
The response to the MGCA Button-Up Challenge has been exciting, and we love it! Many gyms have participated along with your MGE team, and the current time to beat is 13.62 seconds. The DEADLINE TO PARTICIPATE HAS BEEN EXTENDED TO FRIDAY, JULY 6TH to give you a chance to enter the raffle. All video submissions on our original post in the MGE Community Board will be entered into the raffle to WIN A SHOPMYGYM.COM gift card! Our raffle winner will be announced next week in the Update Update. See details below, and GOOD LUCK! +++ Last Friday, we launched our new weekly MGCA Moment program. Each week, we will send you a quick activity, appropriations, or fact designed to give you a better understanding of what our MGCA applicants experience through their physical or cognitive challenges. These MGCA Moments will be very quick and should be incorporated into your weekly team meeting. While they are not mandatory, we strongly recommend you participate each week to gain perspective of the...
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Posted by My Gym Administrator on Jun 27, 2018 in General, Support & Programming |
We want to ensure that all staff members and clients are safe at all times. In today’s world, it is important to be prepared in case there is ever a nearby threat to you, your staff, or your clientele. MGE has deeply considered national protocol available from the FBI and law enforcements agencies, and we have researched many protocols instituted in schools and daycares. Our formal advice, however, is to contact your local FBI Field Office or Police Department to devise and implement a specific Active Shooter Protocol (ASP) – one that will be most effective for your specific My Gym location and your team. After collaborating the appropriate protocol for your My Gym, you can educate and train your team members and then practice with them. Even if you already have an Active Shooter or preventative plan in place, still contact your local Police Department or FBI Field Office so they can verify that your plan is the most effective for your My Gym. If you have difficulties...
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Posted by My Gym Administrator on Jun 20, 2018 in Support & Programming |
We’re so excited that so many gyms are running successful Ninja programs! Nothing pumps us more than when we hear stories of how older kids are flooding into My Gym to take this fun, challenging core class. Get ready… Because we’re holding a Ninja-specific “Ask Me Anything” (or AMA) that we know you’ll find valuable whether you have five classes or just one on your schedule, or you’re considering adding Ninja but haven’t yet taken the plunge. Join us next Monday, June 25th, for this one-day-only AMA hosted by MGE Support! This discussion will be hosted on Facebook Live. Be sure to join us at 12:30pm PDT in the MGE Community on Facebook for a fun and lively discussion. Bring your questions regarding the Ninja Training program, and we’ll answer them for you – LIVE! IMPORTANT NOTES: We make every effort to place group discussions during times we feel will work for most of the My Gym Family. Of course, this is not always possible; so, after the Facebook...
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Posted by My Gym Administrator on Jun 19, 2018 in Marketing |
My Gym’s 35th Anniversary Celebration – Not just an Open House – This campaign is the perfect opportunity to promote My Gym during a month-long celebration and enrollment drive concluding with a big community event Open House. The 35th Anniversary Celebration Directives are now available. These directives include everything you need to plan, strategize, and implement the 35th Anniversary in your gym. The directives are attached here, and also located in: My Gym Operations Disc / My Gym Operations / Marketing Manual / Marketing Information and Directives / Special Events / 01 – Open House and Enrollment Nights / Open Houses. Please contact the Support (support@mygym.com) or Marketing Division (marketing@mygym.com) with any...
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Posted by My Gym Administrator on Jun 14, 2018 in My Gym Foundation |
Thank you to everyone who took the time to sit with their teams to help MGCA select its final grantee for the month of March. We understand how difficult this process is and appreciate your support and feedback. Unfortunately, while we wish we could grant every request we receive, we are unable to do so because of the overwhelming number of applications that come in. This month, the child with the most votes was: Isabella (Age 11, Texas) Condition: Isabella was born with 22q.11.2 deletion syndrome and was diagnosed with cancer in December of 2017. Request: 5 Foot Weighted Blanket Himalayan Salt Lamp Muted Designer Hearing Protection for Kids Chill Sack Beanbag Chair Cost: $360 “Our only income is child support and SSDI, and I believe these items will help keep up with therapy and calm her anxiety.” – Isabella’s Mom Thank you for your time and support during this heartbreaking...
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Posted by My Gym Administrator on Jun 13, 2018 in Support & Programming |
We are happy to notify you that the Tiny Tykes Philosophy Training Course is finalized and available for use along with quizzes for each unit. Completing these courses is a lengthy process, however, we are working hard to get them to you in the timeliest manner possible. Note: Please remember that each staff member must have his/her own MGM login in order to take courses and have the results...
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Posted by My Gym Administrator on Jun 11, 2018 in General |
We would like to welcome our newest franchise owners from Santa Clara, CA, Srikanth Gopalan, his wife, Mohana Deshmukh, and their partner, Ananta Goyal. You can congratulate them at...
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Posted by My Gym Administrator on Jun 9, 2018 in Technology |
Dear Franchisees, The website was in the process of releasing from approximately 9:00-9:30 AM EDT. Access should be fully restored in MGM and on the website. As always, if you are experiencing any issues, please contact tech@mygym.com. Here are some of the important things to know about the new site: MGM MENU CHANGE: The Website Admin menu has changed slightly. Admin > Website > Online Booking has merged with Admin > Website > Settings. NEW FEATURES: ARTICLES: Article headings are customizable for each section of the website. Create your headings in Admin > Website > Settings. Your articles will be HIDDEN by default. This is so you can pick and choose where each article will appear on specific sections of the site. Adjust visibility settings within the article itself: SPECIAL OFFERS: New and enhanced splash offers including a Free Class offer that can be activated year-round when no other specials are running: When a Free Class entry is submitted, it is recorded on the Lead Tracking report and the gym receives...
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Posted by My Gym Administrator on Jun 5, 2018 in Support & Programming |
Just in time for Summer Camp – We are excited to provide NEW camp-themed programming! Whether you run just one week of camp or you’re happy camping all season long, it’s important to have a super fun engaging program. To that end, we’ve added our seven (7!) additional themes inspired from our own themed birthday parties: Moana, Avengers, Star Wars, Frozen, Finding Nemo/Dory, Minions, and Ninja Training! These additional themes come complete with the program outline, new themed names for ingredients, and suggested art projects for each one. You can find them on MGM in the camp folder; download all seven...
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Posted by My Gym Administrator on Jun 1, 2018 in Marketing |
We have a few new awesome videos for you! Camp Cover Video New Cover Video: Please update your Facebook Cover Video for June and July to the camp video. Camp Video Download Link *TIP: Publish the video to your Facebook timeline first, then choose it as your Facebook cover photo. Supplemental Videos now available These three videos are a bit of a different feel from other videos we’ve released since the Moments That Matter revamp. They were created a few years ago and never released. If you would like to share them, please schedule them at your convenience. Their release should be spaced out maybe 3-4 weeks or more from one another. They are also available on our YouTube channel. Enjoy! Healthy Happy Kids Part 1 Healthy Happy Kids Part 2 Healthy Happy Kids Part 3 If you have any questions, please reach out to...
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Posted by My Gym Administrator on May 31, 2018 in My Gym Foundation |
It’s that time of month again! Please visit this page to review the applicants with your team. Please submit your votes by Sunday, June 10th. Thank...
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Posted by My Gym Administrator on May 30, 2018 in General |
Chargebacks continue to be an ongoing issue for My Gyms and other businesses who use recurring billing. With that said, we are extremely pleased to announce some changes set forth by our valued vendor, Global Payments. Through much negotiation, Global has agreed to reduce the Chargeback fee from $35 to just $5. Occasionally, there is an additional Retrieval fee which has been reduced from $20 to $2.50. While these changes will have no effect on customers initiating Chargebacks, and/or the credit card companies siding with their customers, we trust the reductions will help to “soften the blow.” For more information on Chargebacks, please refer to the 5/29/17...
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Posted by My Gym Administrator on May 30, 2018 in General |
Nicholas and Adrienne Pingitor recently purchased the Princeton, NJ location. You can congratulate them at...
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Posted by My Gym Administrator on May 29, 2018 in My Gym Foundation |
Posted by My Gym Administrator on May 24, 2018 in Products |
Summer Camp merchandise is selling FAST…. Order your merchandise today, in time for summer! The items shown below are great for your camp registration packages, early enrollment incentives, and promotional giveaways to help boost camp enrollment. Summer Camp Shirt – All kids who attend My Gym Camp are Happy Campers! Campers and staff will love wearing this fun new camp shirt that has the slogan, “Happy Camper,” with the My Gym logo on the back. The camp shirt is printed on the popular Tultex shirt, the same shirt used on our Heathered Staff T-shirts. We recommend ordering one size up in the adult and the youth shirts. Camp Sport Water Bottle – This water bottle is great for staying hydrated and promoting My Gym at the same time! The water bottle design contains two images of Mymo and the phrase, “Happy Camper,” with a place to write your camper’s name. Camp Wristband – The camp wristband is the perfect giveaway at Summer Camp. This wristband will grab parents’ attention and get them...
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Posted by My Gym Administrator on May 23, 2018 in Marketing, Technology |
REMINDER! Our new website is going LIVE…Did we say Sunday, June 3rd? Well, we actually meant Sunday, June 10th. We have been hard at work scouring a million lines of code to ensure the smoothest possible release. For that reason, we must moving the launch date to next Sunday. Here is a reminder of the important things to know: LAUNCH DATE: Sunday, June 10th. There will be no downtime, though we do recommend preparing for a worst-case scenario paperless Sunday. It is better to be safe than sorry. ARTICLES: Your articles will be HIDDEN by default. This is so you can pick and choose where each article will appear on specific sections of the site. See item #3 in the original update below for more details. PARTY PACKAGES: Your party packages should look like the picture on the left. If it looks like the picture on the right, then you do not have your package bullets and captions set up properly. How can you fix this? In MGM (Admin...
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Posted by My Gym Administrator on May 22, 2018 in Technology |
A few of you have reported being unable to import a subscriber list in Exact Target. The exact message you receive is: One or more features required by this process are not enabled for your account. Please take a moment to log into Exact Target and attempt to import a subscriber list. If you see the message above and are unable to proceed, please contact Mae Perez right away at mperez@mygym.com so that we can submit a group help ticket with Exact Target support and get it resolved ASAP. (This is unrelated to the transition to our new email...
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Posted by My Gym Administrator on May 18, 2018 in My Gym Foundation |
Thank you to everyone who took the time to sit with their teams to help MGCA select its final grantee for the month of May. We understand how difficult this process is and appreciate your support and feedback. Unfortunately, while we wish we could grant every request we receive, we are unable to do so because of the overwhelming number of applications that come in. This month, the child with the most votes was: Gabriella (Age 2, Maryland) Condition: A twin whose sister passed away at age of one year – Both suffered severe brain injury, cerebral palsy, and microcephaly. Request: Splashy Bath Chair by Firefly Cost: $429 “Gabi would be able to sit up and take a bath, enjoy the beach, and enjoy a whole new world sitting up instead of lying down.” – Gabriella’s Mom Thank you for your time and support during this heartbreaking...
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Posted by My Gym Administrator on May 16, 2018 in Marketing |
REMINDER: The evergreen Moments That Matter marketing campaign continues to drive all marketing and has replaced the “seasonal campaigns.” Your quarterly update will land approximately six weeks in advance of the next quarter. The annual My Gym Marketing Plan is your main reference for all marketing activities. What to do for Quarter Three – July, August, September 2018 Q3 BIG EFFORT: In Quarter Three, your Big Effort is…..drumroll, please! 35th Anniversary Celebration! (The first My Gym was opened in 1983) To celebrate this milestone, we would love for all My Gyms to run “35th Anniversary Celebration”-themed back to school parties/open houses in August and/or September! Themed incentives and discounts will be offered for a few weeks leading up to the big celebration. Please set the date for when you would normally hold your Back to School Open House. Note that, if you are celebrating a milestone gym anniversary of your own, you are welcome to feature that instead. Directives and marketing assets will be released in June. Current Customer Activities/Events JULY:...
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Posted by My Gym Administrator on May 16, 2018 in Marketing |
We are very close to launching the new Vistaprint portal and relationship, but we are sorry to say we’re not quite there yet. Unfortunately, completing the final details is taking longer than anticipated. Here are a few answers to common questions. Q: What can I do in the meantime? A: Continue using the My Gym Print System. You may have artwork printed through a local printer, All Printing, or Vistaprint’s retail website. Also consider going paperless on items like class schedules, which may be accessed online. Q: Are there any coupon codes for Vistaprint? A: No codes or coupons are available through our partnership. If you have shopped at Vistaprint before, you likely receive emails with coupons. You may also visit the site directly to see if they are running any specials. Q: Why have some of the items on the Print System changed? A: This is part of the Moments That Matter company-wide brand update. These items were due to be updated once the Vistaprint relationship was secure....
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Posted by My Gym Administrator on May 15, 2018 in Conference |
EARLY REGISTRATION IS NOW OPEN! Registration is now open for the 2018 International Conference in October. Click here to register today! Complete conference details (including hotel, airport, and event schedule) are available on the registration form. Need help choosing a package? Here is a quick reference guide: What package do I choose if I am attending the conference with my significant other or babysitter who will not be attending any meetings? Select package C if staying 3 nights and D if staying 2 nights. You may purchase additional gala tickets a la carte. My wife and I (both hands-on owners) are attending with our director. We need our own room, and our director needs a roommate (all staying 3 nights). Submit two registrations: Package A for you and your wife, and Package E for your director. The Conference team will match your director with a roommate if needed. My partner and I will be attending all meetings and social events but will not need hotel accommodations. We will both...
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